Avaliações (259)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
31 de janeiro de 2025

It's a great app and does enable B2B sales. There are some mad quirks that need ironing out, though;

> clicking the app in Shopify should open the dashboard immediately
> Invoicing should be integrated rather than having to use yet another third party app
> The store search function still isn't ready to use and is a huge hinderance for B2B stores with multiple products

Seven Cellars
Reino Unido
9 meses usando a aplicação
Questão respondida por SparkLayer 4 de fevereiro de 2025

Hi - thanks for leaving us a review; it’s great to hear you’re enjoying using SparkLayer, and to get some insight into what else you’d like from us - customer feedback shapes our future roadmap!

We thought you’d be excited to know that both our Invoicing and search features are going live this month! We’d love to get your feedback once you’ve tested them out and hope that they exceed your expectations :) Our Customer Success Manager, Dom, will reach out to arrange a call to go through this with you in more detail!

23 de dezembro de 2024

I find the SparkLayer app quite simple to use, we import prices from Sage, as well as manually uploading price lists. You can layer price lists making it easy to manually price offers etc.

contact from Customer Service is speedy if you have any issues or questions.

Sykes Pickavant
Reino Unido
Mais de 1 ano usando a aplicação
Questão respondida por SparkLayer 3 de janeiro de 2025

This is fantastic to hear, we're really happy to be working with you!

6 de janeiro de 2025

Without sparklayer we would've had to pay thousands to offer B2B experience to customers. Appreciate the supportive service and intelligent offering.

Inspired Generations
Estados Unidos
6 meses usando a aplicação
Questão respondida por SparkLayer 8 de janeiro de 2025

Thank you, great to hear you're enjoying using SparkLayer!

3 de dezembro de 2024

Found this app when the B2B we were using was not up to par. We are on the basic plan and I don't think you can find a better B2B solution for the price. Setup was fairly easy but customer support was there for whatever we needed.

Scott Hawaii
Estados Unidos
5 meses usando a aplicação
Questão respondida por SparkLayer 9 de dezembro de 2024

Thanks so much for leaving a review - really happy to hear you're enjoying using SparkLayer! We'll share this with our Support team :)

Editado a 4 de junho de 2024

Bumpy start with install issues and support not being available straight away but soon fixed and setup properly once they were aware of the problem. Great features and all I need for a B2B store.

Techstyle
Nova Zelândia
12 dias usando a aplicação
Questão respondida por SparkLayer 28 de maio de 2024

We’re really sorry to hear that you didn’t have a great experience with us. We reached out over email last week but we’ve not yet heard back from you - we’d love the chance to resolve this issue if you’re open to a quick call with our Support team.

It sounds like it might have been a technical glitch that we can rectify quickly, so please get in touch and we’ll get you up and running ASAP!

We take all feedback seriously and would be more than happy to offer you an extended trial period so that you can experience all the benefits we believe SparkLayer can provide your business. We hope to hear from you soon!

4 de julho de 2024

Non ci sono ancora tutte le opzioni che vorremmo però sappiamo che sono in sviluppo. Per ora l'app ci permette di offrire il 90% dei servizi/funzionalità che vorremmo.

Il servizio di assistenza è ottimo.

Grazie !

Casagin
Itália
2 meses usando a aplicação
Questão respondida por SparkLayer 5 de julho de 2024

Thank you for leaving feedback - it sounds like the functionality you need will be launched soon, so we hope you have a 5-star experience once the updates are live! Please drop us an email if you'd like to be notified when these features become available :)

10 de abril de 2023

I've tried most of the other wholesale solutions on the Shopify App Store and so far Spark Layer has been the most professional and complete product of them all. It's a real project to set up if you want it to be right and have different wholesale groups, so be prepared for that. It's also unnecessarily complicated in many ways and I feel that the ease of use could be simplified without losing any functionality. That said, the support has been great any time I have a question, but they don't work weekends and it can take a couple days to hear back. Overall I would definitely recommend if you are looking for a serious wholesale solution, but be prepared to invest some time into getting it properly set up.

FreeForm Coffee Roasters
Estados Unidos
4 meses usando a aplicação
29 de dezembro de 2022

We have tried and failed using several solutions for B2B on Shopify. This is the first app that we have tried that actually delivers. It could be complicated, but Sparklayer makes it simple. And it evolved all the time, with new functions that you didn't know you needed :). They have a great library of support guides that will help you get started. We could only ask for the multi currency/ Markets to be more developed since we are using two currencies. But I am told it is in the works!

You won't be disappointed.

Espresso Gear
Suécia
4 meses usando a aplicação
23 de março de 2022

Simple and quick to get up and running. The crew are quick to help with any issues. Haven't used it for long enough to give it a five star rating.

Per Lei Sweden
Suécia
Aproximadamente 1 mês usando a aplicação
27 de março de 2023

the app had a rather significant flaw: it didn't include any fields for entering tax data (Id tax, Vat number, etc.) to issue the invoice. I received fast and decisive assistance and they entered these fields in the checkout form: well done!

Lady Venezia Shop
Itália
21 dias usando a aplicação
Questão respondida por SparkLayer 6 de abril de 2023

Thank you for your feedback. We do partner with a number of Shopify apps who offer ways to capture Tax information, we will review how we can make this more accessible for our customers!