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Just a fantastic app. Well thought through and cleanly executed. Well done SparkLayer (proud to see such good tech coming from the UK too).
Thank you for leaving feedback; it's great to hear you're enjoying using SparkLayer!
Found this app when the B2B we were using was not up to par. We are on the basic plan and I don't think you can find a better B2B solution for the price. Setup was fairly easy but customer support was there for whatever we needed.
Thanks so much for leaving a review - really happy to hear you're enjoying using SparkLayer! We'll share this with our Support team :)
Absolute worse B2B we have ever tried. We have had it for 2 years and I can not say it has been working well a single month. There are constant technical errors and we get emails every month from stockists not being able to order. We have lost so, so much on using this app - both on the app cost itself but also lost orders for customers being annoyed of the constant problems. Why we haven't changed in 2 years if we have been unsatisfied - our B2B has not been our priority as we have had focus on opening physical stores and was hoping that the app would have become better at the time we are able to focus on b2b again but unfortunately it is still as laggy as before. Can not recommend anyone this app. When we mentioned this to the customer support they always say they will come back with a compensation suggestion but that has never happened - they never come back with what they say they will get back on and we are done with this now.
/BabyMocs
We’re really sorry to hear that you’ve not had a great experience with us, we’ve not had this type of feedback before and want to ensure it’s dealt with seriously.
We’ve suggested a call a few times over the past year and are yet to hear back on this. If you’re open to discussing this further, we’d love the opportunity to correct any issues with you and work towards a solution together.
If you are looking to sell B2B or wholesale, Sparklayer is a must have. They gave us the ability to have a D2C & B2B all in one. Sparklayer integrates perfectly with your theme and looks the same. Their customer support is 2nd to none. They are amazing and very responsive. Best decision we made, was going with Sparklayer for our B2B sales.
This is great to hear, thanks so much for leaving feedback! We'll pass this onto our Support team :)
Fast and convenience support
Thank you, it's great to be working with you!
Super application qui permet de paramétrer le site B2B parfait. Le service technique est top et toutes les informations de paramétrage également.
Merci pour votre retour!
This app has brought a lot of value to our company. Not only helping us service our customers better but also helping our sales agents to promote our products and portal.
And if that was not enough, the team and support is awesome.
They've really helped us not only use the SparkLayer but to refine our business to best serve our customers.
Thank you for taking the time to leave such a great review - brilliant to hear you're enjoying using SparkLayer! :)
This app was a huge game changer for us. We quickly configured our site to behave as both a DTC and B2B site with simple and straightforward mechanisms. Their onboarding and technical support teams are super responsive and knowledgeable. Highly recommend this app.
This is great to hear, thanks so much for leaving us a review! We'll share this with our teams, too :)
I’m very satisfied with Sparklayer B2B’s customer service. They always respond very quickly and have been incredibly helpful with various customizations. No question is too much. Thank you for the excellent service!
Wow, what a great review! Thank you - we'll share this with our Support team :)
Great B2B app - great support, Ben & co helped and it works 100% - best recommendation from us at MASALA
Thank you - we'll pass this onto Ben and our Support team :) We're enjoying working with you, too!