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Bumpy start with install issues and support not being available straight away but soon fixed and setup properly once they were aware of the problem. Great features and all I need for a B2B store.
We’re really sorry to hear that you didn’t have a great experience with us. We reached out over email last week but we’ve not yet heard back from you - we’d love the chance to resolve this issue if you’re open to a quick call with our Support team.
It sounds like it might have been a technical glitch that we can rectify quickly, so please get in touch and we’ll get you up and running ASAP!
We take all feedback seriously and would be more than happy to offer you an extended trial period so that you can experience all the benefits we believe SparkLayer can provide your business. We hope to hear from you soon!
This app is the only reason Shopify works for my business, and the support has been 1st class! We are able to provide special discounts to authorized customers while still selling to the public at our regular retail pricing.
Thank you for taking the time to leave such great feedback, we're enjoying working with you!
We switched to Shopify some weeks ago and the biggest headache was a functional B2B solution. We already tested 3 Apps, but none of them worked really well. With SparkLayer everything works really good, it looks good, the service is fast and really competent. Just after only few hours I was able to start with the B2B solution, especially because of the fast customer service. Great job! I am thrilled about the app and the customer service
This is great to hear, thank you so much for taking the time to leave a review - we're really enjoying working with you :)
Exactly what we needed as a solution for Store/Retail Business!
This is great to hear, thank you for taking the time to leave a review!
Great app. Does everything we need it to. Great support. Recommended.
This is great to hear, thank you :)
Awesome support and exactly what I was looking for. Be aware that you might need some extra apps for minor extra features that you might need.
Thank you for taking the time to leave a review, we're enjoying working with you!
Currently not so satisfied with the app service. Our page suddenly disappeared where customers can sign up to view the B2B section. This page was thoroughly tested through so we know it existed....
The website goes online tomorrow so I open the chat, see the person typing and suddenly no response.
Thank you for your feedback and we're sorry if you're experienced issues with your registration form. Our team have been in contact to clarify the exact issue and we're on hand as soon as you're ready! We hope you're enjoying using SparkLayer and just let us know if we can help any further.
The app is great, and the support is just fabulous!
Super quick answers and very helpful. Moreover, the team will help you with everything you need to help set up the app or make custom improvements.
Thank you for the 5-star review, we really appreciate your feedback and are enjoying working with you!
SparkLayer's B2B Shopify app has been a game-changer for our business operations, seamlessly integrating with our Shopify store to provide a robust B2B solution. One aspect that truly stands out is the exceptional support provided by their team. They are quick to respond, incredibly helpful, and go above and beyond to ensure any issues are resolved promptly, making the entire experience smooth and reliable. This high level of support has not only enhanced our confidence in using the app but also significantly contributed to its efficiency and effectiveness. SparkLayer is undoubtedly a valuable asset for any B2B business looking to leverage Shopify to its full potential. Their commitment to quality and customer satisfaction is evident, and we highly recommend this app to anyone looking to elevate their B2B operations.
Wow, thank you so much for the incredible feedback! We've passed this onto the team and really appreciate you taking the time to share your experience with us - great to be working with you!
customer service is quick and easy to work with. So many more features than other wholesale apps I have used.
Thank you for leaving a review, we really appreciate it!