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Before looking at Sparklayer, I looked and tried many of the other wholesale / b2b apps on shopify. Sparklayer blew me away compared to them in terms of comprehensive features for b2b and ease of use. All the other apps were super ugly and hard to use. Sparklayer is robust and can handle so many different situations. Plus their support is pretty good (although I wish they had support that overlapped more with USA times zones) and their documentation is extensive.
Downsides: sometimes there's technical bugs that require a developer or support, their support is on UK time, and its fairly expensive.
Thanks so much for taking the time to leave a review - it's great to hear you're enjoying using SparkLayer! We now have non-UK Support teams, so we can cover multiple timezones for our global customers :)
Unbelievable App. We are a B2B business and to use Shopify Plus is a huge and extremely expensive step up from the lower plans, so when I found Spark Layer was purpose built for B2B businesses but at a fraction of the price of Shopify Plus, it was a no brainer. And it hasn't disappointed. Our customer's regularly tell us how much they love ordering products from our store compared to other stores. Also, their support is very good. If you have any suggestions or queries they are very quick to respond and genuinely care about what you are saying. Unbelievable app and company. Thanks for everything!
Wow, thanks for taking the time to leave such great feedback! We're so glad you're enjoying using SparkLayer and will pass this onto our team :)
I have been so impressed with the responsiveness and support from the Sparklayer team. We have been a Sparklayer customer for over a year now. Dom is our Customer Success Manager and periodically checks in with us to make sure we are happy with our app experience. Recently we wanted to make several enhancements to our B2B site. Dom promptly setup a Zoom meeting so he could understand the request in detail and included Ben, a Support Engineer, who helped us understand our options and offered to execute these changes on our behalf. Our B2B site has been transformed for the better. Thank you to the Sparklayer team!
Nate
Founder - KOHV
Thanks so much for leaving such a brilliant review - we'll pass this onto Dom and Ben! It's great to hear how well you're getting on; we're excited to be part of your continued growth :)
I find the SparkLayer app quite simple to use, we import prices from Sage, as well as manually uploading price lists. You can layer price lists making it easy to manually price offers etc.
contact from Customer Service is speedy if you have any issues or questions.
This is fantastic to hear, we're really happy to be working with you!
Very good app in general and very good supportive team.
They did always help us with the different problem we had.
can only recommend.
We're really pleased you're enjoying working with us - great to hear we've been of help :)
This app has brought a lot of value to our company. Not only helping us service our customers better but also helping our sales agents to promote our products and portal.
And if that was not enough, the team and support is awesome.
They've really helped us not only use the SparkLayer but to refine our business to best serve our customers.
Thank you for taking the time to leave such a great review - brilliant to hear you're enjoying using SparkLayer! :)
If you are looking to sell B2B or wholesale, Sparklayer is a must have. They gave us the ability to have a D2C & B2B all in one. Sparklayer integrates perfectly with your theme and looks the same. Their customer support is 2nd to none. They are amazing and very responsive. Best decision we made, was going with Sparklayer for our B2B sales.
This is great to hear, thanks so much for leaving feedback! We'll pass this onto our Support team :)
Just a fantastic app. Well thought through and cleanly executed. Well done SparkLayer (proud to see such good tech coming from the UK too).
Thank you for leaving feedback; it's great to hear you're enjoying using SparkLayer!
I've just set this up on my store so that I could offer a more streamlined process for my B2B wholesale orders. The Sparklayer team have been absolutely brilliant from set up to answering any questions and helping me to set up my wholesale operation. Having just had my first order through the platform, my customer has indicated that they have found this a much easier than my previous manual process.
Thanks so much for sharing your feedback - great to hear both you and your customers are enjoying SparkLayer! We'll share this with our team :)
Found this app when the B2B we were using was not up to par. We are on the basic plan and I don't think you can find a better B2B solution for the price. Setup was fairly easy but customer support was there for whatever we needed.
Thanks so much for leaving a review - really happy to hear you're enjoying using SparkLayer! We'll share this with our Support team :)