評論 (244)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年10月30日

Absolute worse B2B we have ever tried. We have had it for 2 years and I can not say it has been working well a single month. There are constant technical errors and we get emails every month from stockists not being able to order. We have lost so, so much on using this app - both on the app cost itself but also lost orders for customers being annoyed of the constant problems. Why we haven't changed in 2 years if we have been unsatisfied - our B2B has not been our priority as we have had focus on opening physical stores and was hoping that the app would have become better at the time we are able to focus on b2b again but unfortunately it is still as laggy as before. Can not recommend anyone this app. When we mentioned this to the customer support they always say they will come back with a compensation suggestion but that has never happened - they never come back with what they say they will get back on and we are done with this now.

/BabyMocs

BabyMocs
瑞典
使用應用程式 2年多
SparkLayer 已回覆 2024年11月7日

We’re really sorry to hear that you’ve not had a great experience with us, we’ve not had this type of feedback before and want to ensure it’s dealt with seriously.

We’ve suggested a call a few times over the past year and are yet to hear back on this. If you’re open to discussing this further, we’d love the opportunity to correct any issues with you and work towards a solution together.

2024年12月11日

Amazing support and a very advanced B2B tool. What's important to notice, is that it's not utilizing most of the base B2B features of Shopify itself, but rather is an "overwriter" of the tool. Still, considering all apps in this category this seems to be the best one.

SimplyBuy.pl
波蘭
使用應用程式 15天
SparkLayer 已回覆 2024年12月13日

Thank you for leaving a review - great to heat you're enjoying our B2B features!

2025年1月2日

Easy to use + fast and helpfull support when needed

GRIMM.NO
挪威
使用應用程式 大約1年
SparkLayer 已回覆 2025年1月3日

Thank you for taking the time to leave a review! Glad to hear you're enjoying using SparkLayer :)

2024年12月31日

After exhaustive research, I chose Sparklayer for my Shopify store, and I couldn't be happier! Their B2B UI and shopping cart are the best I've found – easy to navigate yet incredibly sophisticated.

Sparklayer's team went above and beyond with the initial setup, perfectly tailoring it to my needs. They were incredibly responsive to my requests for a few customizations and implemented them flawlessly.

The customer service is truly outstanding. Every interaction has been prompt, professional, and helpful.

The app itself is working flawlessly, and I love how customizable it is. I can easily configure it to match my brand and offer a seamless wholesale experience to my customers.

Highly recommend Sparklayer to any Shopify merchant looking for a top-notch B2B solution!

Revatek
美國
使用應用程式 5天
SparkLayer 已回覆 2025年1月3日

Wow, thanks so much for sharing such great feedback! This is all great to hear, we're really pleased you're enjoying SparkLayer - thanks for trusting us to support your B2B growth :)

2025年1月13日

This app was a huge game changer for us. We quickly configured our site to behave as both a DTC and B2B site with simple and straightforward mechanisms. Their onboarding and technical support teams are super responsive and knowledgeable. Highly recommend this app.

Travel Posters
美國
使用應用程式 28天
SparkLayer 已回覆 2025年1月14日

This is great to hear, thanks so much for leaving us a review! We'll share this with our teams, too :)

2024年10月17日

This is maybe the first app that does everything I wanted it to do. It does all it claims and then some! We're setting up a great B2B option for our customer base. The help is like no-other! Fast and thorough. If you are expanding your B2C Shopify site, there is no better option. Highly recommend.

Haspel
美國
使用應用程式 大約2個月
SparkLayer 已回覆 2024年10月24日

Wow, what great feedback - thank you! Fantastic to hear you're enjoying using SparkLayer :)

2025年1月6日

Without sparklayer we would've had to pay thousands to offer B2B experience to customers. Appreciate the supportive service and intelligent offering.

Inspired Generations
美國
使用應用程式 6個月
SparkLayer 已回覆 2025年1月8日

Thank you, great to hear you're enjoying using SparkLayer!

2024年11月25日

I’m very satisfied with Sparklayer B2B’s customer service. They always respond very quickly and have been incredibly helpful with various customizations. No question is too much. Thank you for the excellent service!

MAIWE
比利時
使用應用程式 大約2個月
SparkLayer 已回覆 2024年12月9日

Wow, what a great review! Thank you - we'll share this with our Support team :)

2025年1月14日

Super application qui permet de paramétrer le site B2B parfait. Le service technique est top et toutes les informations de paramétrage également.

gllu espace pro
法國
使用應用程式 大約1個月
SparkLayer 已回覆 2025年1月16日

Merci pour votre retour!

2024年12月7日

Always the best customer service!

Soï
丹麥
使用應用程式 8個月
SparkLayer 已回覆 2024年12月9日

Thanks so much for taking the time to leave a review! Great to hear you're enjoying using SparkLayer; we'll share your feedback with our team :)