B2B & Wholesale Solution , 77 則評價

  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 0% 的評分為 1 顆星

The app is sooooo complicated.
You have to upload pricing via a CSV file.
Customer support only available mon-friday.
I do not recommend!

SparkLayer 已回覆 2022年12月17日

We work hard to constantly improve our product, customer support, and feature-set and take onboard your feedback. On pricing specifically, our price upload system does offer great flexibility for merchants and there are plans in place to make this even easier to manage. We pride ourselves on our customer support, offering comprehensive onboarding and handholding during the setup process and would encourage this should you need any further assistance!


Great application , probably the best out there right now.
The problem is with their costumer service and support , very disrespectful , logging out in the middle of the conversation you had with them , replying after 4 days , some of my tickets were never replied and my problems have yet to be fixed - not the best experience .

Silk & Salt
SparkLayer 已回覆 2022年12月11日

We take feedback very seriously, we pride ourselves on our customer support and delivering a great experience for users of our app. We will investigate your points raised and ensure these are remedied.