Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive B2B features, including custom pricing, CSV uploads, and agent-assisted orders. It's praised for its user-friendly interface, extensive documentation, and sub-account creation. The support team is noted for their responsiveness and customization assistance. Regular updates and cost-effectiveness compared to Shopify Plus are also highlighted. It's seen as a game-changer for B2B businesses, significantly boosting efficiency.

June 25, 2023

Expensive and is pretty basic for the money. Tax is not dealt with in a business friendly manor, does not support business to business well.

Lighthouse Marine Equipment Ltd
New Zealand
6 months using the app
April 6, 2023

the app says that there is a free plan available. But after installation you are only able to select paid options

Destructiontools
Belgium
4 minutes using the app
SparkLayer replied April 6, 2023

Thank you for your feedback, we do appreciate this could be more clearly stated on our Shopify app listing. Like many other Shopify apps, we do offer free plans for Shopify "development" and "partner" stores allowing merchants to install and test SparkLayer. This is also a great way for Shopify developers (or Shopify agencies) to evaluate our solution or even use it as a demo site. We are always happy to accommodate this!

Once a merchant is ready to go live, they would typically implement SparkLayer on their "live Shopify store" and proceed to select a paid plan. For our Enterprise customers, we also offer an extended free trial (which is why you see the "Free" text above - this is unfortunately a limitation in how Shopify allow us to set up our app listing!).

We will review how this can be adjusted to make it clearer for future merchants.