Bear Specification & Compare
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Spec & Compare was a perfect upgrade to our Product detail page. We use it since around 6 months and love it's deep integration with shopify metafields. Their support is very reactive and helpful and luckily not often needed because the app just works.
Thank you for your review and the very valuable feedback you gave us. Keep up the good work on your store!
Amazing app with a whole bunch of customisation options to get it exactly as you would like. So far the only downside I have is how the table formats on mobile however it does still complete its purpose better than competitors.
I had a bug on the display of the table and contacted the dev team, they were exceptional in fixing the issue within a week even going as far as buying another monitor just to try and replicate the issue we were facing. Ultimately this worked and they found the issue then implemented a fix straight away which has fixed our site. Can't fault it at all.
Thanks a lot for your review. We would like to apologize once again for the monitor-specific problem you faced and the few extra days we had to spend fixing it, but we are happy to hear you like the app!
Looked at various apps and this one is doing a very good job. Good control over the design, but foremost: it pulls all meta data default and in translated versions from our Muliti language store, many filtering apps are not able to do. Clean interface, easy to configure. So basically nothing wrong with it
Thanks a lot for your positive review, we're glad that our app Spec&Compare can be useful to your store. Keep up the good work!
A great app that fully meets our needs. The customer service team is one of the fastest and most helpful we have ever worked with. Highly recommended.
I found this app to be an absolute nightmare to set up. I installed it and uninstalled it three times because I really wanted it to work. Instead, there have been many hours of my life wasted on this. Support was slow and robotic.
I would guess this app is good if you have a small product range and want to tinker, tinker, tinker with your site. Otherwise, bleah.
I note that developers were quicker, and more thorough in their reply to this review than they ever were when I reached out for their assistance.
We're sorry to hear you did not like the app, although we feel your review is highly unfair. We did our best to help you; we gave you links to documentation, screenshots, and more. Unfortunately, whenever we tried to help you, you never answered, making it extremely hard to give you any help. You did not respond to our instructions, leaving us in the dark about where you were being stuck. We tried our best with you, but support is not a single-handed effort. You also have to answer and try to tell us exactly where you are stuck so we can help you further.
Also, answering us, "I am sure you are nice people, but right now, I fucking hate you," to the uninstall reason while we just tried to help you set up the app is highly disrespectful. All our other customers find the app easy to use.
We sincerely hope that you are treating your customers more politely. We'd prefer you not re-install our app in the future, as we don't want to deal with merchants like you.
Easy to use.
Thank you for your review! We're glad to hear you found the app easy-to-use. Feel free to reach us again if you have further questions :).
Very good support and great user friendly app, our customer loves this feature :)
The customer service staff responded very quickly! They solved my problem perfectly, and they are constantly improving and updating. They are committed to making more convenient and better-used plug-ins. This price can achieve such a good level, which is really great and highly recommended!
Thanks a lot for your review and for your detailed feedback, which helped us track down and fix a complex bug! Keep up the good work on your store!
This app is an essential tool for website managers. Its user-friendly design and detailed comparisons make it a go-to app. Plus, the customer service is very helpful! Highly recommended!
Thank you for your review and your precious feedback! Keep up the good work on your store!
The customer service for this app is nothing short of exceptional. They responded incredibly fast, tackled two issues at once, and had everything resolved in no time. Efficient, professional, and genuinely helpful. Highly recommend this app for both its functionality and the stellar support team!
Thanks a lot for your positive review and the time you took to record a video of the bug you were facing. This was extremely helpful for our team in fixing it promptly. Keep up the good work on your store!