Anmeldelser (664)

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 80 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 8 % af bedømmelserne er på 1 stjerner
21. oktober 2024

We’ve been using this offers app for a while now. While it’s decent and generally works, it does miss a few features we’d like, and the app logic is sometimes slightly different from what we need for our specific use case. That said, the customer service has been absolutely top-notch. Jack, in particular, has been a real lifesaver. Anytime we’ve run into an issue, he’s been quick to respond and always goes above and beyond to help us out. His support has really made a huge difference.

If you’re in need of top-tier customer service to assist with your offers, this app is worth a shot.

DB Lab Supplies
Storbritannien
Mere end 5 år bruger appen
Orbit svarede 22. oktober 2024

Hi! Thank you so much for this review. I appreciate your honesty about the app, and I'm glad to hear that Jack has provided such an exceptional experience! - Emily, Head of Support

24. oktober 2024

Just got off a chat session with Sara and she was amazing. It was a pretty difficult question and required her to make some changes to the back end. She stuck with me and answered all my questions. Sara and the entire team are the best!

Skin Authority
USA
Cirka 3 år bruger appen
11. september 2024

Love this app! I've been using it for 4 years now. Occasionally, issues pop up, but the tech team is always quick to help and super reliable

G'wan by Charon
USA
Næsten 5 år bruger appen
Orbit svarede 17. september 2024

Thanks for this review!! and thank you SO much for using the app for the last 4 years! We appreciate you so much :) - Emily, Head of Support

4. september 2024

Jack and the team have consistently been helpful and accommodating. While we've encountered a few issues in the past, they were addressed promptly and professionally. The app functions well, but it could benefit from some UI enhancements. Keep it up!

DB Orthodontics Limited
Storbritannien
Næsten 6 år bruger appen
Orbit svarede 6. september 2024

Thank you so much for this honest review! We appreciate the feedback. - Emily, Head of Support

12. august 2024

very nice customer service and prompt support.

MO&Co.
Kina
Mere end 2 år bruger appen
Orbit svarede 13. august 2024

Thank you!! - Emily, Head of Support

8. august 2024

Alex did a great job helping me fix an issue where the discount wasnt being automatically applied if a customer loaded the cart a certain way. Everything works perfectly now!

TheGivenGet
USA
Mere end 2 år bruger appen
Orbit svarede 9. august 2024

I'm so happy to hear this!! Thanks for sharing!! - Emily, Head of Support

9. juli 2024

Very ease to use and excellent customer services! We definitely recomend.

Keiko Sports USA
USA
Cirka 6 år bruger appen
Orbit svarede 11. juli 2024

Thanks so much for this review!! - Emily, Head of Support

16. oktober 2024

This app does exactly what I need it to do and give a helpful banner on the pages where the discounts apply.

Customer service is extremely helpful as well!

RefToons
USA
8 dage bruger appen
Orbit svarede 22. oktober 2024

Yay I'm so glad to hear the app is working so well for you!! Thanks for sharing :) - Emily, Head of Support

4. juni 2024

Amazing app! Quick help from the team and would absolutely recommend them :)

Creody
Danmark
4 måneder bruger appen
Orbit svarede 12. juni 2024

We're happy to hear this! Appreciate your recommendation and this great review.
- Will, Head of Development

5. juni 2024

Above-and-beyond customer support from Alex. I was so impressed with the level of care to get my store up and running. Amazing, 10/10

The Magic Summit Store
USA
26 dage bruger appen
Orbit svarede 12. juni 2024

Hey, thanks for this glowing review! We're glad to hear you felt supported as you were getting going.

- Will, Head of Development