Anmeldelser (666)

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 80 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 8 % af bedømmelserne er på 1 stjerner
2. november 2018

Doesn't work, i have to cancel the orders and apply the discount manually. Have contacted them twice about the issue but no response so far. I need my money back.

Ethnic Rajasthan
Indien
Mere end et år bruger appen
5. januar 2021

sois los mejores muchísimas gracias por todo, me habéis sido de gran ayuda y de gran utilidad, lo recomiendo 100%

TuHogarFavorito
Spanien
26 dage bruger appen
Redigeret 21. september 2021

During the process of building a site for a Fortune 500 company, we studied 30+ apps related to promotion campaign management. Our ideal app should support the following patterns of promotion campaign. (1) buy A with discount type.
(2) buy A and B with discount type.
(3) buy quantity A with discount type.
(4) buy A over amount with discount type.
(5) buy A, get C with discount type.
(6) buy A, get C with discount type in next purchase. Ultimate Special Offers came out at the top of the list for several reasons. (a) User interface compatible in style with Shopify native user interface.
(b) Able to support most of our target campaign management patterns.
(c) Speedy support from the team led by Rob. The support team helped to identify incompatibility with another app and rectify the situation to allow us to proceed with the testing of USO. All in all, it has been a pleasant experience working with the USO team.

HSHK
SAR Hongkong
25 dage bruger appen
Orbit svarede 24. september 2021

I am *SO* happy to hear this! It's great to hear such positive feedback. Thanks! - Emily, Support Lead

31. august 2021

Had some issues that took a bit of time to resolve (conflicts with certain functionality between the app and our store) - otherwise I would have rated this 5 Stars. James, Patrick and Kay were very patient and helpful. The issues were resolved and the app functions as intended.

KnobDepot
USA
Mere end et år bruger appen
Orbit svarede 1. september 2021

Happy to hear things have been resolved! Appreciate you taking the time to leave a review :) - Emily, Support Lead

22. januar 2017

An amazing app and an amazing support! I truly recommend it!

Dealcravings
Canada
24 dage bruger appen
25. august 2022

Support is fast response, almost one day can fix and find out the issues. Things will go well after their fix.

HELLOLULU LIVING SOLUTIONS.
SAR Hongkong
24 dage bruger appen
Orbit svarede 26. august 2022

Thanks for the great review!! I'm glad you had such a good experience :) - Emily, Head of Support

1. december 2022

app really appreciated, great customer service, specially Alex, quick and effective, I can reccomand this service to all ecommerce owner

Trollbeads Italia
Italien
23 dage bruger appen
Orbit svarede 1. december 2022

Thank you so much!! I will pass this along to Alex :) - Emily, Head of Support

Redigeret 5. december 2021

The App works great and I enjoy the features and ability to offer many discounts at once, and the support is amazing, but for me it ends up costing ALOT as you pay $1 every time someone takes up an offer. Can't find another app which does all of these offers are once though, but I'm just not sure paying hundreds of dollars a month is worth it?

Mountain Dreads
Australien
Cirka et år bruger appen
Orbit svarede 3. december 2021

Hi there! Our billing is a usage-based pricing model. This means that you’re only paying for the orders using discounts from our app. So while it can be higher in the busier months, you’re never paying for something you don’t use.

For context, we did an analysis of all our users and what they were paying with our previous subscription model, and found that the majority of merchants were paying more on months they had slower sales, like January. We wanted to change to a model that had the merchant’s best interest in mind.

I have sent you an email to chat more in depth about this. I appreciate your feedback! - Emily, Support Lead

20. august 2020

It just made my store turn slow and prevent customer to add to cart. Every thing used to be ok before but there was a bug now. I have to remove it! :(

BLACKMEOWW
Vietnam
Mere end et år bruger appen
Orbit svarede 20. august 2020

Hi there! We don't see any support requests from your store in our inbox. We'd love to connect and identify the issues you're experiencing - we've sent you a new email to the account owner address on file. Please respond ASAP, thank you!

5. januar 2020

Unfortunately problem wasn't solved therefore, we stopped using this app as much as we would like to utilize on our site.

Suncore Foods Inc.
USA
Cirka et år bruger appen
Orbit svarede 13. januar 2020

Hi there! According to our ticket history, the issue you’re experiencing is related to a slide-out cart setting in your theme and is easily fixable. We’ve sent you instructions on how to solve this — have a look in your inbox (including spam) and let us know if you have any follow-up questions. Thank you!