Rezensionen (661)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 80 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 8 % der Bewertungen sind 1 Sterne
8. August 2024

Alex did a great job helping me fix an issue where the discount wasnt being automatically applied if a customer loaded the cart a certain way. Everything works perfectly now!

TheGivenGet
Vereinigte Staaten
Mehr als 2 jahre mit der App
Orbit hat geantwortet 9. August 2024

I'm so happy to hear this!! Thanks for sharing!! - Emily, Head of Support

4. September 2024

Jack and the team have consistently been helpful and accommodating. While we've encountered a few issues in the past, they were addressed promptly and professionally. The app functions well, but it could benefit from some UI enhancements. Keep it up!

DB Orthodontics Limited
Vereinigtes Königreich
Fast 6 jahre mit der App
Orbit hat geantwortet 6. September 2024

Thank you so much for this honest review! We appreciate the feedback. - Emily, Head of Support

11. September 2024

Love this app! I've been using it for 4 years now. Occasionally, issues pop up, but the tech team is always quick to help and super reliable

G'wan by Charon
Vereinigte Staaten
Fast 5 jahre mit der App
Orbit hat geantwortet 17. September 2024

Thanks for this review!! and thank you SO much for using the app for the last 4 years! We appreciate you so much :) - Emily, Head of Support

9. Juli 2024

Very ease to use and excellent customer services! We definitely recomend.

Keiko Sports USA
Vereinigte Staaten
Etwa 6 jahre mit der App
Orbit hat geantwortet 11. Juli 2024

Thanks so much for this review!! - Emily, Head of Support

12. August 2024

very nice customer service and prompt support.

MO&Co.
China
Mehr als 2 jahre mit der App
Orbit hat geantwortet 13. August 2024

Thank you!! - Emily, Head of Support

9. Mai 2024

USO is a fantastic app, and their customer service is even better. Alex went above and beyond to help us fix an error - so thankful!

Clevecorner
Sonderverwaltungsregion Hongkong
Fast 2 jahre mit der App
Orbit hat geantwortet 13. Mai 2024

So happy to hear this, will pass along to Alex! - Emily, Head of Support

5. Juni 2024

Above-and-beyond customer support from Alex. I was so impressed with the level of care to get my store up and running. Amazing, 10/10

The Magic Summit Store
Vereinigte Staaten
26 tage mit der App
Orbit hat geantwortet 12. Juni 2024

Hey, thanks for this glowing review! We're glad to hear you felt supported as you were getting going.

- Will, Head of Development

23. April 2024

Great app that also comes with great support. Had some issues when we updated our theme but the USO support team solved the issue quickly and with great professionalism!

Rouseu Wijnen en Likeuren
Belgien
Etwa 7 jahre mit der App
Orbit hat geantwortet 24. April 2024

I appreciate you sharing this! Thanks for your review! - Emily, Head of Support

29. April 2024

I was initially hesitant to use this app due to some negative reviews. This app provides essential features that offer numerous options for my business. It's important to note that it may not work flawlessly immediately upon installation. I'm giving it a 5-star rating because of the attention and customer service of its team, who are constantly tweaking and improving it on your website and addressing any issues. It is working and so far I have 3 different types of offers on my site. I wish i had known about it earlier. Most of these offers should have been built in Shopify and free. Luckily this app is addressing many of the shortcomings but it is not that easy nor a straight forward job. Keep that in mind.

Cosmética AKCARE
Mexiko
5 tage mit der App
Orbit hat geantwortet 2. Mai 2024

I really appreciate you giving us a chance! This is such a great review, I'm grateful you took the time to share your positive experience. Thank you :) - Emily, Head of Support

22. April 2024

Best App ever..! and I got quick help always with any issues! :) Highly Recommended!

ohora usa
Vereinigte Staaten
Mehr als 2 jahre mit der App
Orbit hat geantwortet 24. April 2024

Thank you!! - Emily, Head of Support