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Customer Service (James this time) is really quick and helpful. The app is easy to use and we can find a solution to any challenge that might arise. Only downside is using a Shopify Code and USO at the same time.
Thank you so much for this review! We are a bit bound by Shopify limitations when it comes to combining discount codes, but I really appreciate this feedback and will be passing it along to my team. - Emily, Support Lead
We use this app multiple ways! There are many ways to combine it's uses, There support is great. Thank you.
Oh man, where do I begin? This app is truly just, something else. It really helps and boosts conversions with all the nice features it has! When I first installed it, I needed some help on what would be the best set up for me and both Alex and Emily were just outstanding. They helped me to the tea and I was just amazed with how kindly they helped me throughout each of my questions. If you guys are reading this, thank you so much! I can't recommend this app enough :)
Thank you so much for this kind review, Jose!! I really appreciate you taking the time to say such nice things about my team. :) - Emily, Head of Support
Great App ! Easy to customize and adds great features to the website. Support was also very helpful and responsive when I needed them. Would definitely recommend.
This app can definitely fulfilled our needs in terms of bundle sales, apply multiple tier of discount when certain order amoumt is acheived, it also worked with the default discount code from Shopify. Special thanks to Travis from their team, he helped us a lot with the setup and even recorded a step by step clip to answer my query.
I've used the app for our store to run offers/promotions. User-friendly and easy to create and customize your offers. Been using the app for about two years now and it has certainly helped with sales.
This app has helped us to create a gift with purchase promo and we like the fact that we can combine it with Shopify promo code if we decide to run 2 promos at the same time.
Special offers has been great for our promotional needs on our site. It's much easier to create discounts and BOGO offers compared to other apps we've tried.
It's not available now, but it would be nice to have the capability to select products to discount by specific variant.
The best part about this app is the customer service. They've been very responsive and issues are quickly resolved.
Great app, amazing customer service!
They helped me resolve any issues and gripes I was having with the app and were very prompt with their responses!
If you ever have a problem with their app's functionality, please let them know and they'll be happy to assist
I used to love this app but recently it has become really unstable and causing huge customer service issues. Bulk discounts or BOGOF are a nightmare, it misses so many items off even though I group them into collections there seem to be more combinations that do not work than those that do. This means whenever we run an offer our CS team are inundated with angry customers that cant get the advertised offer to work. Currently about to uninstall and find a better solution.
We're so sorry to hear you're having trouble! If you're willing to reinstall, we'd be happy to get you the help you need. We've sent you an email with more information. Hope to hear from you soon.