Rezensionen (670)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 80 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 8 % der Bewertungen sind 1 Sterne
8. August 2024

Alex did a great job helping me fix an issue where the discount wasnt being automatically applied if a customer loaded the cart a certain way. Everything works perfectly now!

TheGivenGet
Vereinigte Staaten
Mehr als 2 jahre mit der App
Orbit hat geantwortet 9. August 2024

I'm so happy to hear this!! Thanks for sharing!! - Emily, Head of Support

26. November 2024

The customer service is top-notch!!! Kay was amazing!!

Whimsy Boutique
Vereinigte Staaten
Etwa 4 stunden mit der App
Orbit hat geantwortet 28. November 2024

Aw thank you so much for the kind words about Kay! I agree she is amazing! Thanks for the review :) - Emily, Head of Support

15. März 2024

Exceptional Support Experience with Emily!
I recently encountered an issue with the USO: Discounts & Promotions app after updating my Shopify theme. This hiccup could have been a headache, but thanks to Emily's outstanding support, it turned into a seamless experience. Emily's dedication and patience were truly commendable as she guided me through the entire fixing process with unwavering support.

What impressed me the most was Emily's willingness to go above and beyond. She didn't just offer explanations; she utilized visuals to ensure that every step was crystal clear. Her dedication to resolving my issue promptly and efficiently showcased her expertise and commitment to customer satisfaction.

I am sincerely grateful for Emily's exceptional assistance and the support of the entire team behind USO: Discounts & Promotions. It's reassuring to know that such a reliable and customer-centric support system exists. Thank you, Emily, and the team, for your outstanding service!

What set Emily apart was her willingness to go the extra mile. Not only did she patiently guide me through each step of the process, but she also utilized visuals to make everything crystal clear. Her attention to detail and commitment to customer satisfaction were evident in every interaction.

I can't thank Emily and the entire USO: Discounts & Promotions team enough for their outstanding support and service. It's rare to come across such professionalism and dedication in today's fast-paced world, and they truly exceeded my expectations. If you're looking for an app backed by a team that genuinely cares about its users, look no further than USO. Highly recommended!

Kitten D'Amour
Australien
Etwa 6 jahre mit der App
Orbit hat geantwortet 19. März 2024

OMG I am blown away by this review. It truly means so much to me!! Thank you! - Emily

9. Juli 2024

Very ease to use and excellent customer services! We definitely recomend.

Keiko Sports USA
Vereinigte Staaten
Etwa 6 jahre mit der App
Orbit hat geantwortet 11. Juli 2024

Thanks so much for this review!! - Emily, Head of Support

23. April 2024

Great app that also comes with great support. Had some issues when we updated our theme but the USO support team solved the issue quickly and with great professionalism!

Rouseu Wijnen en Likeuren
Belgien
Etwa 7 jahre mit der App
Orbit hat geantwortet 24. April 2024

I appreciate you sharing this! Thanks for your review! - Emily, Head of Support

12. August 2024

very nice customer service and prompt support.

MO&Co.
China
Mehr als 2 jahre mit der App
Orbit hat geantwortet 13. August 2024

Thank you!! - Emily, Head of Support

22. April 2024

Best App ever..! and I got quick help always with any issues! :) Highly Recommended!

ohora usa
Vereinigte Staaten
Mehr als 2 jahre mit der App
Orbit hat geantwortet 24. April 2024

Thank you!! - Emily, Head of Support

25. März 2024

Great app, and great customer service from Kay! I was helped in a very timely manner and she did not stop until I was 100% satisfied with the result!

Operator Outlet
Kanada
12 monate mit der App
Orbit hat geantwortet 27. März 2024

Thank you so much for this review!! - Emily, Head of Support

9. Mai 2024

USO is a fantastic app, and their customer service is even better. Alex went above and beyond to help us fix an error - so thankful!

Clevecorner
Sonderverwaltungsregion Hongkong
Fast 2 jahre mit der App
Orbit hat geantwortet 13. Mai 2024

So happy to hear this, will pass along to Alex! - Emily, Head of Support

29. April 2024

I was initially hesitant to use this app due to some negative reviews. This app provides essential features that offer numerous options for my business. It's important to note that it may not work flawlessly immediately upon installation. I'm giving it a 5-star rating because of the attention and customer service of its team, who are constantly tweaking and improving it on your website and addressing any issues. It is working and so far I have 3 different types of offers on my site. I wish i had known about it earlier. Most of these offers should have been built in Shopify and free. Luckily this app is addressing many of the shortcomings but it is not that easy nor a straight forward job. Keep that in mind.

Cosmética AKCARE
Mexiko
5 tage mit der App
Orbit hat geantwortet 2. Mai 2024

I really appreciate you giving us a chance! This is such a great review, I'm grateful you took the time to share your positive experience. Thank you :) - Emily, Head of Support