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12-08-2022 Really impressed with the support team, they are quick to respond and they helped to resolve my queries within a couple of days. Recommend this app
24-06-2024 Two years on, we are still using this app. The team at Orbit are very friendly and efficient in supporting us, nothing is too hard for them. Highly recommend this app.
Thank you for the review!! - Emily, Head of Support
The customer service is top-notch!!! Kay was amazing!!
Aw thank you so much for the kind words about Kay! I agree she is amazing! Thanks for the review :) - Emily, Head of Support
USO is the only discounting app we use, and it allows us to run more complex discounts than we can natively in Shopify. We recently upgraded our theme, and we've needed help with a couple of things. The USO team has been immediately available on live chat within the app both times, and they've quickly made the edits to our theme needed to make things work. I really appreciate their partnership!
Great app that also comes with great support. Had some issues when we updated our theme but the USO support team solved the issue quickly and with great professionalism!
I appreciate you sharing this! Thanks for your review! - Emily, Head of Support
Great app. Easy to use. Have been using it successfully for several years now.
Thank you!! - Emily, Head of Support
Exceptional Support Experience with Emily!
I recently encountered an issue with the USO: Discounts & Promotions app after updating my Shopify theme. This hiccup could have been a headache, but thanks to Emily's outstanding support, it turned into a seamless experience. Emily's dedication and patience were truly commendable as she guided me through the entire fixing process with unwavering support.
What impressed me the most was Emily's willingness to go above and beyond. She didn't just offer explanations; she utilized visuals to ensure that every step was crystal clear. Her dedication to resolving my issue promptly and efficiently showcased her expertise and commitment to customer satisfaction.
I am sincerely grateful for Emily's exceptional assistance and the support of the entire team behind USO: Discounts & Promotions. It's reassuring to know that such a reliable and customer-centric support system exists. Thank you, Emily, and the team, for your outstanding service!
What set Emily apart was her willingness to go the extra mile. Not only did she patiently guide me through each step of the process, but she also utilized visuals to make everything crystal clear. Her attention to detail and commitment to customer satisfaction were evident in every interaction.
I can't thank Emily and the entire USO: Discounts & Promotions team enough for their outstanding support and service. It's rare to come across such professionalism and dedication in today's fast-paced world, and they truly exceeded my expectations. If you're looking for an app backed by a team that genuinely cares about its users, look no further than USO. Highly recommended!
OMG I am blown away by this review. It truly means so much to me!! Thank you! - Emily
We love how they go above and beyond to ensure things work well for us!
This means a lot, thanks for sharing! - Emily, Head of Support
Great App, Kay from customer service was fantastic in helping sort out an issue we were having on the cart page.
Thank you so much for sharing! - Emily, Head of Support
Excellent customer service, they fixed an issue with the sales badge appearing overtop of the product image and it looks perfect now. Thank you!!
I'm really glad to hear you had such a great experience! Thanks for sharing :) - Emily, Head of Support
Thank you so much for your fast response and resolution to my problem with the discount badge. Appreciate the help