Rezensionen (666)
Anpassen
-
Nach Bewertung
Overall, the app is good. Support is super responsive. There are a few shortfalls that cause our company not to be able to operate optimally and one might need to consider. 1. When giving away a free product with the order, the free product can not simply be added to the cart automatically. The shopper needs to see a popup in the shopping cart/checkout where they need to click add to cart or a skip button. It looks sort of like an add, so I might think as a shopper just to close that window. In addition, that popup does not always show up. The developer recognizes this problem and has no way around either issue. I no longer offer free products with orders, because I received too many emails and phone calls from customers that complained that they didn't get the free gift with the order which is because of these issues. 2. You can not use this product together with one time coupons from Shopify. Sometimes, we like to compensate customers for order issues with a one time coupon. Also, we like to reward customers for some task that perform with a one time coupon and we will not be able to do this with this product. Other than these 2 issues, the product has worked well.
Thanks so much for this review! I really appreciate you taking the time to share this feedback. I will be discussing it internally with our product team. -Emily, Support Lead
I use their app and my trial period has finished but they have extended it by 2 weeks and have helped me. They have amazing app and their customer support is very nice and polite too! I recommend them 100 % and wish them good luck and future successes. :)
This app provide many types to create an offers, Also their support is also good and very quick. This offers should also work with cart drawer.
Oh man, where do I begin? This app is truly just, something else. It really helps and boosts conversions with all the nice features it has! When I first installed it, I needed some help on what would be the best set up for me and both Alex and Emily were just outstanding. They helped me to the tea and I was just amazed with how kindly they helped me throughout each of my questions. If you guys are reading this, thank you so much! I can't recommend this app enough :)
Thank you so much for this kind review, Jose!! I really appreciate you taking the time to say such nice things about my team. :) - Emily, Head of Support
I have tried all the gifts app, they are for the most glitchy and or do not do what I want. This app is so far perfect. I had a few snags in the beginning but the staff was able to quickly fix my issue and teach me the proper way to use the app. Not to mention they were able to work with me over night and also during business hours which was amazing. Thank you!
Horrible support, they package their own jquery which screws up the rest of the site, unresponsive on email, massively frustrating. Used to be great until Pixel Union bought this app and it's down hill from there.
We're sorry to hear you're experiencing problems! We haven't found any unanswered emails in our inbox, but we just emailed you. Please let us know when you've received it so we can get this fixed for you ASAP.
I recently switched from Buy 1 Get 1 app to this new one. This app is extremely powerful and very well coded. The support provided by Marius and his team are top notch as usual. Keep up the great work!
Literally the best discount app on the market. Shopify directed me to another one that ended up costing me $500 in development time and still didn't work. This app took 5 minutes and worked perfect.
Great App! Support is amazing, fast and reliable. App has multiple options and is very helpful to create upsells, bundles, etc.
Thanks to this app you can create super effective offers like "buy 2 get 1 free" and the best customer service without a doubt. I recommend it 100%!