Rezensionen (670)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 80 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 8 % der Bewertungen sind 1 Sterne
31. August 2021

Had some issues that took a bit of time to resolve (conflicts with certain functionality between the app and our store) - otherwise I would have rated this 5 Stars. James, Patrick and Kay were very patient and helpful. The issues were resolved and the app functions as intended.

KnobDepot
Vereinigte Staaten
Mehr als ein jahr mit der App
Orbit hat geantwortet 1. September 2021

Happy to hear things have been resolved! Appreciate you taking the time to leave a review :) - Emily, Support Lead

22. Januar 2017

An amazing app and an amazing support! I truly recommend it!

Dealcravings
Kanada
24 tage mit der App
25. August 2022

Support is fast response, almost one day can fix and find out the issues. Things will go well after their fix.

HELLOLULU LIVING SOLUTIONS.
Sonderverwaltungsregion Hongkong
24 tage mit der App
Orbit hat geantwortet 26. August 2022

Thanks for the great review!! I'm glad you had such a good experience :) - Emily, Head of Support

Bearbeitet am 5. Dezember 2021

The App works great and I enjoy the features and ability to offer many discounts at once, and the support is amazing, but for me it ends up costing ALOT as you pay $1 every time someone takes up an offer. Can't find another app which does all of these offers are once though, but I'm just not sure paying hundreds of dollars a month is worth it?

Mountain Dreads
Australien
Etwa ein jahr mit der App
Orbit hat geantwortet 3. Dezember 2021

Hi there! Our billing is a usage-based pricing model. This means that you’re only paying for the orders using discounts from our app. So while it can be higher in the busier ...

20. August 2020

It just made my store turn slow and prevent customer to add to cart. Every thing used to be ok before but there was a bug now. I have to remove it! :(

BLACKMEOWW
Vietnam
Mehr als ein jahr mit der App
Orbit hat geantwortet 20. August 2020

Hi there! We don't see any support requests from your store in our inbox. We'd love to connect and identify the issues you're experiencing - we've sent you a new email to the ...

5. Januar 2020

Unfortunately problem wasn't solved therefore, we stopped using this app as much as we would like to utilize on our site.

Suncore Foods Inc.
Vereinigte Staaten
Etwa ein jahr mit der App
Orbit hat geantwortet 13. Januar 2020

Hi there! According to our ticket history, the issue you’re experiencing is related to a slide-out cart setting in your theme and is easily fixable. We’ve sent you ...

25. Februar 2020

Very satisfied. They helped us customize the local language and the UI. It would be even better if there's price tier based on the features we want to use and we can select what to use because we are interested in only one type of promotion and not using the others at all.

クスミティー 公式オンラインブティック
Japan
Etwa ein jahr mit der App
27. Februar 2017

Great and quick customer service

Article 19 Clothing
Vereinigte Staaten
22 tage mit der App
Bearbeitet am 21. November 2017

Very good app, very customisable and exactly what we need! Support team was brilliant too, had some trouble setting up on a certain theme and they fixed it up without a problem. Would definitely recommend.

Fonez Ie
Irland
22 tage mit der App
9. Januar 2019

this app does not work well at all. I'm big on other customer reviews so I hope you all really believe me when I say that if you have any issues which this app you will not receive any help from them! its not the fact that they respond late, they never respond at all! the app does not work well and if you disable the app, it still glitches and still allows the dicounts to show up on your site!

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Vereinigte Staaten
Etwa ein jahr mit der App