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They have the worst customer support. If you have any issues you cannot simply get any help. Very disappointed!
It looks like your original messages caught us over the weekend. We responded to you yesterday but haven't heard back yet! We just sent you another response, please have a look so we can get your issue resolved. Thank you!
So far is working great! I has made our website make more sales! Thanks!!
It's OK, but very tricky to get working correctly. The various appearance options to promote the special offer are confusing and usually don't work well without a lot of trial and error. (we have never got the banner to appear in product images). The pop-up appearing in the checkout is so slow, that most customers click on before it even appears. It has potential but seems buggy and the user interface is poorly thought out and confusing. Support is also slow and responses are normally next day if you are lucky.
Hi there! It looks like our app was conflicting with some of your theme settings. We've manually placed the app now and the issue has been resolved! Please check your inbox and respond ASAP :) - Emily, Support Lead
It's a decent app does what it says, but it has problems Buy X Get Y ...works but is also broken.
When I add two products to my cart and it is B1G1 Free if you back out of the cart change the quantity to 1 and then go to check out it keeps the coupon and takes the total off one product and gives a free order... I spent way too long canceling FREE orders because of this. ugh.
This app works well for us. If you're a big analytics nut, be sure to set up with their recommended companion apps so that Google tracking and Analytics within Shopify report promo sales properly. Otherwise, the draft order flow will skew your data pretty drastically. All-in-all a great stop gap on our way to Shopify Plus.
Very good support! I dont know how good the APP works but the support is amazing and respons fast. Hope many sales will follow!
Great guys .. had an issue they sorted for me straight away.. .. easy to deal with resolved quickly and easily. Great app too!
Extremely slow customer service. This is a crucial time of the year I would expect better. I used this app before and was happy with it this is why I wanted to try again
We were looking for an OFFER APP to help with BOGOs and beyond. When Supple APPs came up in the search, the search was over. Perfect APP. Perfect Service. Happy Customers! Just like all the APPs we have with Supple, we get exactly what we need and they take care of us before, during and after the sale. Thank you Supple APPs!
This app does exactly what I needed. Following a small problem I was impressed by the reaction speed of the team to rectify the bug !