Rezensionen (666)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 80 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 8 % der Bewertungen sind 1 Sterne
1. Februar 2019

We had problems with the installation and in 24 Hs everything was solved. Very good attention and predisposition for the solution of the problem.

Universo Garden Angels
Argentinien
7 monate mit der App
5. Dezember 2017

Great App! I love it! Very user friendly, easy to use, customers get awesome deals, everyone is happy! :) . Another PLUS! Sent them an email on thanksgiving and they gladly helped me to resolve my issue within little time! Thank you guys! You're the best Discount APP there is

Colombian Made
Kolumbien
10 tage mit der App
Bearbeitet am 17. September 2019

Useless!! after i installed it and money deducted immediately because i had the app before and it was working fine but removed it for some reason, now after i reinstalled it, the app has big issues and is not performing well, I sent 2 requests to developer but i did not get any feedback my tickets numbers are 239406 and 239429

after i set the offers, they show cart total value as ZERO for customer, other offers shall give a specified discount for customer in cart page but they give a totally wrong value. I wasted my time creating offers and sending tickets without any hope!!!

onlinemarkat
Jordanien
7 monate mit der App
Orbit hat geantwortet 17. September 2019

Hi there! We've responded to your request, however, sometimes these responses end up in your junk mail—please check there. We've also escalated your query to our development team but it looks as though you've uninstalled the app. Please check your inbox for an email with more instructions on how we can solve this problem.

12. September 2022

Pretty good app with a lot of different types of sales you can run through it. Live chat support is always quick to respond and help.

Petland Canada
Kanada
6 monate mit der App
Orbit hat geantwortet 12. September 2022

Thank you for this review, I'm so glad to hear our chat support was helpful for you! - Emily, Head of Support

23. September 2019

Set the discount I am using for the end of 2017. Every day, people come to ask me why I can’t use it.

NewVaping
Vereinigtes Königreich
6 monate mit der App
Orbit hat geantwortet 15. Oktober 2019

Hello! It sounds like the date on your offer was set to 2017, meaning it wouldn't be visible to current customers. We've sent an email with instructions on how to fix this—please get back to us when possible so we can solve this problem.

Bearbeitet am 10. Mai 2021

We've been able to run successful promotions and customize them to our branding with Ultimate Special Offers. So far, we've used the platform for gift with purchase, but are looking to test out other capabilities soon. When we ran into technical glitches, their customer service was very responsive and helpful. Would recommend!

Apoterra Skincare
Vereinigte Staaten
6 monate mit der App
16. Februar 2019

App worked great, it did exactly what we needed it to. We will definitely use for our next promotion!

salisskincare
Vereinigte Staaten
9 tage mit der App
Bearbeitet am 26. Mai 2019

2019 UPDATE: So we switched credit cards and had to restart the account up. When I checked it, the App would open up to the dashboard fine, but as soon as I paid and renewed my subscription and went to use it, I got a pop-up that stated it doesn't work with my browser and have reset my cache/history, etc... WOW, what a sham!!!!

Still haven't implemented fixed for my concerns from last year...

Too bad, they have something good going, but seems whoever is in charge over there just does not care!!!

Ninja Brand Inc
Vereinigte Staaten
6 monate mit der App
20. November 2017

just got the app but support is great so far

Gentba3
Vereinigte Staaten
9 tage mit der App
11. März 2022

I haven't been able to use the app yet because I had a few issues with theme-coding since I was using another similar app, however, the customer service is absolutely fantastic. I wrote them and a very kind guy named Jack helped me all the way through and helped me identify the issue. Absolutely recommend.

The Baby Flow
Belgien
8 tage mit der App
Orbit hat geantwortet 11. März 2022

Thank you for sharing this review!! I'm glad to hear you had such a good experience with Jack :) - Emily, Support Lead