Rezensionen (666)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 80 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 8 % der Bewertungen sind 1 Sterne
Bearbeitet am 22. Mai 2018

I rewrite the comment again. It is an good app with many functions and reasonable pricing.

1. A big mistake occurred. They help to fix with short-term solution. Due to short term solution, I am not so confident about it.
2. A minor mistake occurred. They fixed it.
3. They fixed another problem not caused by them.
4. Because it took several days to fix all problems, I asked for extending trial period, they extended the trial.
5. Can't fix a minor mistake, but they said it is the limitation of Shopify. (decimal places of discounted price)

Overall, the support team is helpful. I need to test it further.

Hygge Sweet Home
Sonderverwaltungsregion Hongkong
8 tage mit der App
19. September 2019

This app was so promising... I added it to a theme from the same company and it did not work well together. I uninstalled the theme and reverted to a much less expensive theme (which offers much more) but the app still does not live up to its promises. There is absolutely NO SUPPORT. Not for the app and not for the premium theme. I have tried fixing the issues myself but there is not even good online documentation. Uninstalled and reinstalled several times. Several emails and tickets opened for over a week and ... NOTHING.

Cosmic-Perfume
Vereinigte Staaten
7 tage mit der App
Orbit hat geantwortet 15. Oktober 2019

Hi there. It seems as though you may not be receiving our emails. There was an initial correspondence prior to this review and then a few follow-ups afterwards. Please check your junk folder to see if our replies ended up there. Thank you!

21. Mai 2020

It's works great for their features and good responsible for support. But the limitation is not to work with other apps like Whole sale discount or another discount apps.

BFF
Thailand
11 tage mit der App
13. November 2022

We installed the application to perform volume discounts on collections of products. Unfortunately, it worked sometimes and did not work other times. This resulted in us having to refund customers the discount amount and also pay for shipping since the absence of the discount caused free shipping to be reached incorrectly. We reached out to support since it says Sunday 7AM - 5PM PT and regrettably there was no response. We have disabled the app for now and found another app that works as needed. We really think the product has potential but the inconsistency puts our revenue stream and customer experience at too great of risk to continue. Finally, we were using one of the generic Shopify themes that has not been customized so that should not have introduced any issues.

Berwyn Betty's Bath & Body Shop
Vereinigte Staaten
6 tage mit der App
Orbit hat geantwortet 13. November 2022

Hi - we are available 7am to 5pm PST on Sundays but we also have a massive volume of tickets during the BFCM season. We appreciate your patience and understanding during a busy holiday season for everyone. I've sent you a message to get this sorted out - please have a look and respond to me ASAP. Thanks! - Emily, Head of Support

27. März 2017

Easy to install, works perfectly, great customer support. I removed a star because I never got my questions answered prior to installing the app but I'm glad I took a chance because their technical support after installing the app was top notch!

Bridalvaganza
Vereinigte Staaten
6 tage mit der App
23. Dezember 2018

I loved this app when I was working with it to design offers. Once I set the offers up they worked wonderfully for one day, then they just stopped showing up on my store. I didn't turn them off, didn't change any settings. They just stopped working. This app is great when it works, but it isn't reliable.

Bawdy Barber
Vereinigte Staaten
7 tage mit der App
5. Mai 2020

Perfect ! And the developpers team are very helpful ! thanks a lot for your help! This app is very easy to use and a sales booster

Le chef français
Frankreich
Etwa 4 stunden mit der App
27. November 2017

Needed it for BUY X, GEY Y AT 50% OFF

First the good:
1. It is very easy to install & use. No coding required.
2. No need to create a "hidden" duplicate collection (the discounted products that will be offered)- that can be a very tedious task if you had to make one. With this, you simply choose the products you want to offer, then set the discount rate.

The bad:
1. The pop-up (offered discounted products) had a very poor design/lay-out. Looked very cheap.
2. Only 8 products can be included in the pop-up. I had much more products to offer so this app was not useful.
3. Customer service: 12-24 hour response which is a bit on the slow side if you are running a live site and need help asap.

I used Discounted Upsells by Booster Apps instead. It has it's own faults, but better than this one.

Australia Vape
Australien
5 tage mit der App
22. November 2018

Decided to give this a shot for BF/CM, and I can only say that I'm 100% completely dissatisfied. I created a discount for the sale, and checked how it worked on my site. It seemed fine, so I went ahead and blasted my email list and Facebook. I then started getting all sorts of notifications that the discount wasn't showing up sometimes. I did a test again on my end - first time, it seemed fine... second time it had stopped showing a discount. Then, my Cart and Checkout actually stopped working altogether. Now, I've flubbed the beginning of my sale, and I have to refund several customers for the discount difference. I highly recommend you find another app for this sort of thing.

Smoky Mountain Beard Co.
Vereinigte Staaten
3 tage mit der App
18. August 2020

装上去以后有bug,网站卡的不行,虽然功能强大,但是我的网站运行速度下降了很多甚至打不开,所以我只能卸载了,唉,好伤心,应该是这个代码有问题,希望优化一下吧,而且打开以后英文特别多,得看好久才会用!!!

ykkbuy
China
3 tage mit der App