Reseñas (670)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 80% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
Fecha de modificación: 5 de enero de 2022

I love how easy to use this app is! I tried another discount app and it was way more complicated. I'm not a techie girl so any app that works easily and gets the job done is a dream! I've seen a big increase in conversions since adding USO to my website. Also, the support team is awesome and gets back to you right away! Chikahisa Studio

Chikahisastudio
Estados Unidos
Más de 6 años usando la aplicación
15 de marzo de 2024

Exceptional Support Experience with Emily!
I recently encountered an issue with the USO: Discounts & Promotions app after updating my Shopify theme. This hiccup could have been a headache, but thanks to Emily's outstanding support, it turned into a seamless experience. Emily's dedication and patience were truly commendable as she guided me through the entire fixing process with unwavering support.

What impressed me the most was Emily's willingness to go above and beyond. She didn't just offer explanations; she utilized visuals to ensure that every step was crystal clear. Her dedication to resolving my issue promptly and efficiently showcased her expertise and commitment to customer satisfaction.

I am sincerely grateful for Emily's exceptional assistance and the support of the entire team behind USO: Discounts & Promotions. It's reassuring to know that such a reliable and customer-centric support system exists. Thank you, Emily, and the team, for your outstanding service!

What set Emily apart was her willingness to go the extra mile. Not only did she patiently guide me through each step of the process, but she also utilized visuals to make everything crystal clear. Her attention to detail and commitment to customer satisfaction were evident in every interaction.

I can't thank Emily and the entire USO: Discounts & Promotions team enough for their outstanding support and service. It's rare to come across such professionalism and dedication in today's fast-paced world, and they truly exceeded my expectations. If you're looking for an app backed by a team that genuinely cares about its users, look no further than USO. Highly recommended!

Kitten D'Amour
Australia
Alrededor de 6 años usando la aplicación
Orbit respondió 19 de marzo de 2024

OMG I am blown away by this review. It truly means so much to me!! Thank you! - Emily

28 de junio de 2023

Alex is the bomb.com. He assisted with links to articles and by actually going in and making changes.

OLiV Tasting Room
Canadá
Más de 6 años usando la aplicación
Orbit respondió 28 de junio de 2023

I really appreciate you leaving this review, thanks so much! - Emily, Head of Support

6 de diciembre de 2022

If I have any questions on the app for campaigns running, Alex is always responding within 1-2 minutes. Great team to work with and recommend the app as it offers many options.

Jim Shore
Estados Unidos
Más de 6 años usando la aplicación
Orbit respondió 8 de diciembre de 2022

Thanks so much for your review, I really appreciate it!! - Emily, Head of Support

25 de agosto de 2017

Absolutely fantastic customer service and product. We had a bug from a previous app on our website and Ultimate Special Offers went in and fixed everything for us free of charge. I personally don't think you will find a better product on shopify. A+ so far.

Diamand Marketing
Estados Unidos
Alrededor de 6 años usando la aplicación
7 de diciembre de 2021

Customer Service (James this time) is really quick and helpful. The app is easy to use and we can find a solution to any challenge that might arise. Only downside is using a Shopify Code and USO at the same time.

Pangea
Estados Unidos
Alrededor de 6 años usando la aplicación
Orbit respondió 8 de diciembre de 2021

Thank you so much for this review! We are a bit bound by Shopify limitations when it comes to combining discount codes, but I really appreciate this feedback and will be passing it along to my team. - Emily, Support Lead

Fecha de modificación: 23 de noviembre de 2021

From all the apps I've used for promotions this has been BY FAR the most user-friendly and effective. Kay from customer service helped us in no time to have it all set for our site. Highly recommend you try this app for your store!.

Octavia
México
Alrededor de 6 años usando la aplicación
Orbit respondió 24 de noviembre de 2021

I'm so happy to hear this, and will definitely pass this feedback on to Kay! Glad we could help :) - Emily, Support Lead

10 de julio de 2020

This app works great for what we need. It allows us to apply multiple discounts as well as different kinds of discounts. The support team is always quick to answer and help us figure out any issues.

Premier Yarns
Estados Unidos
Alrededor de 6 años usando la aplicación
5 de junio de 2020

This app seems to have gotten worse and worse over time. I use it for this website as well as other sites and sometimes it works, sometimes it does not. For example, right now it won't save any discounts we add. This has happened in the past. Have contacted support multiple times, and it takes days and days to hear back. Currently looking for another app for all our sites.

Supplement Warehouse
Estados Unidos
Alrededor de 6 años usando la aplicación
Orbit respondió 8 de junio de 2020

Hi there! It looks like we have sent you a few messages that we haven't received a reply to. Could you please check your inbox and spam so we can resolve this issue ASAP? Thank you!

16 de febrero de 2017

Fantastic app! It does exactly what it promises and Supple Apps customer service is friendly & efficient! Can totally recommend this app!

Aaap1
Australia
Alrededor de 6 años usando la aplicación