Calificación general
4,6
Recuentos por nivel de calificación
  • El 80% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
21 de noviembre de 2023

USO has been a great app to use with our store over the years. It's helped us offer consistent discounts for customers, and more importantly, the support team has been very helpful. They were quick to respond and made sure we were satisfied with the solution.

Pinetree Garden Seeds
Estados Unidos
Más de 4 años usando la aplicación
Orbit respondió 27 de noviembre de 2023

Thanks for being such a loyal customer over the years! We appreciate you :) - Emily, Head of Support

28 de junio de 2023

Alex is the bomb.com. He assisted with links to articles and by actually going in and making changes.

OLiV Tasting Room
Canadá
Más de 6 años usando la aplicación
Orbit respondió 28 de junio de 2023

I really appreciate you leaving this review, thanks so much! - Emily, Head of Support

26 de abril de 2023

Es una buena aplicación te facilita poder tener varias promociones activas, dandote libertad de elegir los productos o grupos de productos.

Guvier
México
Casi 6 años usando la aplicación
Orbit respondió 26 de abril de 2023

¡Gracias por esta reseña! - Emily, Head of Support

12 de enero de 2023

Good support from customer service team. Very responsive to resolving issue. Thank you for your help!

Simply Organic Beauty
Estados Unidos
Casi 6 años usando la aplicación
Orbit respondió 12 de enero de 2023

I'm so glad to hear this, thank you for sharing!! Happy it's been a good experience so far :) - Emily, Head of Support

26 de agosto de 2022

5 étoiles pour le support. Réactif, top !
4 étoiles pour l'application. Ne pas passer par le panier, court-circuite les offres qui ne sont pas appliquées si l'on clique directement sur Payer. Bug à voir !

La Licorne de Victorine | Vegan Select Store à Bayonne
Francia
Más de 5 años usando la aplicación
Orbit respondió 26 de agosto de 2022

Merci pour l'avis, et les retours! - Emily, Head of Support

6 de febrero de 2023

While the app is not perfect, i do get a very good response from customer service who have been attentive in reply to me and addressing areas of concern. This way, you feel as you get the support required to continue trading. Thank you.

Five Way Cellars
Australia
Alrededor de 4 años usando la aplicación
Orbit respondió 7 de febrero de 2023

I really appreciate this feedback, thank you for sharing!! - Emily, Head of Support

3 de marzo de 2022

REALLY great service - quick + they got to the bottom of our issue. Rarely do reviews but after they fixed our issue - felt looked after by a real person which isn't always the case with an app you sign up for.

Three Spirit UK
Reino Unido
Alrededor de 4 años usando la aplicación
Orbit respondió 9 de marzo de 2022

I really appreciate you taking the time to leave a review!! Thanks :) - Emily, Support Lead

21 de febrero de 2023

The app is good , although it can be better . As an example , setting 2 promotion on a product is quite confusing , example setting discount like Buy 1 Free 1 & Buy 2 Free 3 , you can't set the discount with the same method or it will not work .
The customer support is very helpful and fast. A big Thumb-Up for their Customer Support Kay that provide fast and helpful support.

Young Hearts Lingerie Malaysia
Malasia
Más de 3 años usando la aplicación
Orbit respondió 21 de febrero de 2023

Thank you for the feedback, I'll be discussing this with my product team! - Emily, Head of Support

Fecha de modificación: 25 de marzo de 2021

Pixel Union support was responsive and resolved our issue quickly. Currently using the BOGO feature.

passion resources
Estados Unidos
Alrededor de 3 años usando la aplicación
7 de diciembre de 2021

Customer Service (James this time) is really quick and helpful. The app is easy to use and we can find a solution to any challenge that might arise. Only downside is using a Shopify Code and USO at the same time.

Pangea
Estados Unidos
Alrededor de 3 años usando la aplicación
Orbit respondió 8 de diciembre de 2021

Thank you so much for this review! We are a bit bound by Shopify limitations when it comes to combining discount codes, but I really appreciate this feedback and will be passing it along to my team. - Emily, Support Lead