Reseñas (674)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 80% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
24 de octubre de 2024

Just got off a chat session with Sara and she was amazing. It was a pretty difficult question and required her to make some changes to the back end. She stuck with me and answered all my questions. Sara and the entire team are the best!

Skin Authority
Estados Unidos
Alrededor de 3 años usando la aplicación
Orbit respondió 28 de octubre de 2024

I'm SO glad to read this review! Happy to hear you felt so supported by Sara, thank you for the kind words!! - Emily, Head of Support

8 de agosto de 2024

Alex did a great job helping me fix an issue where the discount wasnt being automatically applied if a customer loaded the cart a certain way. Everything works perfectly now!

TheGivenGet
Estados Unidos
Más de 2 años usando la aplicación
Orbit respondió 9 de agosto de 2024

I'm so happy to hear this!! Thanks for sharing!! - Emily, Head of Support

4 de septiembre de 2024

Jack and the team have consistently been helpful and accommodating. While we've encountered a few issues in the past, they were addressed promptly and professionally. The app functions well, but it could benefit from some UI enhancements. Keep it up!

DB Orthodontics Limited
Reino Unido
Casi 6 años usando la aplicación
Orbit respondió 6 de septiembre de 2024

Thank you so much for this honest review! We appreciate the feedback. - Emily, Head of Support

11 de septiembre de 2024

Love this app! I've been using it for 4 years now. Occasionally, issues pop up, but the tech team is always quick to help and super reliable

G'wan by Charon
Estados Unidos
Casi 5 años usando la aplicación
Orbit respondió 17 de septiembre de 2024

Thanks for this review!! and thank you SO much for using the app for the last 4 years! We appreciate you so much :) - Emily, Head of Support

16 de octubre de 2024

This app does exactly what I need it to do and give a helpful banner on the pages where the discounts apply.

Customer service is extremely helpful as well!

RefToons
Estados Unidos
8 días usando la aplicación
Orbit respondió 22 de octubre de 2024

Yay I'm so glad to hear the app is working so well for you!! Thanks for sharing :) - Emily, Head of Support

23 de abril de 2024

Great app that also comes with great support. Had some issues when we updated our theme but the USO support team solved the issue quickly and with great professionalism!

Rouseu Wijnen en Likeuren
Bélgica
Alrededor de 7 años usando la aplicación
Orbit respondió 24 de abril de 2024

I appreciate you sharing this! Thanks for your review! - Emily, Head of Support

9 de julio de 2024

Very ease to use and excellent customer services! We definitely recomend.

Keiko Sports USA
Estados Unidos
Alrededor de 6 años usando la aplicación
Orbit respondió 11 de julio de 2024

Thanks so much for this review!! - Emily, Head of Support

22 de abril de 2024

Best App ever..! and I got quick help always with any issues! :) Highly Recommended!

ohora usa
Estados Unidos
Más de 2 años usando la aplicación
Orbit respondió 24 de abril de 2024

Thank you!! - Emily, Head of Support

9 de mayo de 2024

USO is a fantastic app, and their customer service is even better. Alex went above and beyond to help us fix an error - so thankful!

Clevecorner
RAE de Hong Kong (China)
Más de 1 año usando la aplicación
Orbit respondió 13 de mayo de 2024

So happy to hear this, will pass along to Alex! - Emily, Head of Support

29 de abril de 2024

I was initially hesitant to use this app due to some negative reviews. This app provides essential features that offer numerous options for my business. It's important to note that it may not work flawlessly immediately upon installation. I'm giving it a 5-star rating because of the attention and customer service of its team, who are constantly tweaking and improving it on your website and addressing any issues. It is working and so far I have 3 different types of offers on my site. I wish i had known about it earlier. Most of these offers should have been built in Shopify and free. Luckily this app is addressing many of the shortcomings but it is not that easy nor a straight forward job. Keep that in mind.

Cosmética AKCARE
México
5 días usando la aplicación
Orbit respondió 2 de mayo de 2024

I really appreciate you giving us a chance! This is such a great review, I'm grateful you took the time to share your positive experience. Thank you :) - Emily, Head of Support