Note globale
4,6
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 8 % des avis sont des avis à 1 étoiles
12 décembre 2023

Alex is super helpful and always finds a solution to anything that we want to change within the app.

High Country Outfitters
États-Unis
Plus de 3 ans d’utilisation de l’application
Orbit a répondu 14 décembre 2023

Thank you so much for saying this, will be passing the feedback along to Alex! - Emily, Head of Support

26 novembre 2023

Five-Star Support Experience!

I recently chatted with Alex about a discount issue, and it was a breeze. They quickly tackled the problem, explained things clearly, and even fixed it on the spot.

What impressed me most was Alex's patience and dedication. They went above and beyond, using visuals to make everything crystal clear. Even when new issues popped up, Alex stayed cool and sorted them out in a flash. Huge thanks to Alex and the team!

TudungPeople
Malaisie
Plus de 3 ans d’utilisation de l’application
Orbit a répondu 28 novembre 2023

Wow, this review is so kind, we appreciate it so much! Thanks for taking the time to detail your experience with Alex. I'm glad to hear it :) - Emily, Head of Support

16 novembre 2023

This app has done everything what we wanted it too and the customer service is very quick and helpful.

All we would ask for is the ability to stack or combine discounts with other apps/discount codes for multiple discounts when needed.

Victoria Wines
R.A.S. chinoise de Hong Kong
12 mois d’utilisation de l’application
Orbit a répondu 20 novembre 2023

Thanks for this review, and also for the feedback! - Emily

20 novembre 2023

This is an awesome app! I've been using it for years to run my specials. I needed help today and their customer service is great. Don't hesitate to get this app!!!

Southern Natural LLC
États-Unis
Plus de 4 ans d’utilisation de l’application
Orbit a répondu 21 novembre 2023

Thank you for the kind words!! - Emily

30 novembre 2023

Good service and solve the problem soon.

采寓生活館
Taïwan
Environ un an d’utilisation de l’application
Orbit a répondu 5 décembre 2023

Thanks so much! - Emily, Head of Support

27 septembre 2023

Really good app, works well (a few minor issues but mainly caused by Shopify limitations and our ambitions). I love how easy it is to get assistance though, it takes no time at all to get a resolution to a problem from real people who know what they're doing. Recommended.

Certainly Wood
Royaume-Uni
11 mois d’utilisation de l’application
Orbit a répondu 28 septembre 2023

Wow thanks so much for sharing, I really appreciate you saying such kind things about my team! - Emily, Head of Support

24 novembre 2023

Good support and the app works quick!

PROBEAUTY Group
Canada
Plus de 4 ans d’utilisation de l’application
Orbit a répondu 27 novembre 2023

Thank you for the kind words about our support!! - Emily, Head of Support

9 novembre 2023

We love how they go above and beyond to ensure things work well for us!

Sassy Jones
États-Unis
Presque 6 ans d’utilisation de l’application
Orbit a répondu 14 novembre 2023

This means a lot, thanks for sharing! - Emily, Head of Support

19 novembre 2023

I've only had this app for a few days. I needed help with coding and Alex was amazing! He even took the initiative to ask if I needed a few other things fixed because it may affect my offers through this app. Alex was quick, efficient, and updated me throughout the process explaining things clearly. I appreciate the help and this app - so far - has everything I am looking for!

All Things Mama Designs
États-Unis
6 jours d’utilisation de l’application
Orbit a répondu 21 novembre 2023

Thanks so much for this review! I'm glad to hear you got such great support from Alex :) I appreciate you taking the time to share! - Emily, Head of Support

6 août 2023

Support was very prompt in making the changes for my Shopify store - super efficient and fuss-free! They were able to make changes for 2 of my stores really quickly.

Colief Singapore
Singapour
Presque 4 ans d’utilisation de l’application
Orbit a répondu 8 août 2023

I'm so happy to hear everything went so smoothly for you!! - Emily, Head of Support