Avis (671)
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Many issues with the discount and support was slow, received a reply saying app is not compatible with other apps.
Hi there! We're sorry to hear you were having difficulties setting up the app. We do our best to ensure the app's compatibility with all stores, however, there can sometimes ...
I bought it, but it didn't work properly and the staff didn't respond to it. It was terrible.I wasted 19 dollars.
Hi there. We're sorry to hear you've had trouble using the app. Our support history shows some correspondence between yourself and our support agents, so we're not sure when ...
It's been 2 day, and they never answer your question. I've talked to them through Email, Twitter. No Reply!!! Don't care about customer.
Hi there! We received your message and replied shortly after, however, it looks like there might be a timezone difference between us. If our response isn't in your inbox, ...
The discount feature is not integrating properly. It doesnt show in my cart drawer. I asked for assistance but they they keep throwing random ans and no help. Very bad service. plan to uninstall if there is no help today also.
Hi there! We are so sorry to hear about your experience with Ultimate Special Offers. We have our team actively fixing this and properly integrating the app with your theme. ...
Terrible app. Avoid if you can! Seems like the team is aware of how limited its capabilities are but are not making any attempt to improve it. Every time I contact them for help, I receive a response along the lines of "Sorry, we can't do anything about your problem. Try to use a different discount or just deal with it."
Hello! We have sent you an email with some workaround solutions offered. Please reply to that email and we can chat further about which option fits your store the best. ...
I wasted a week on this app, the app didn't display properly, and the customer service didn't work!!
This app was so promising... I added it to a theme from the same company and it did not work well together. I uninstalled the theme and reverted to a much less expensive theme (which offers much more) but the app still does not live up to its promises. There is absolutely NO SUPPORT. Not for the app and not for the premium theme. I have tried fixing the issues myself but there is not even good ...
Hi there. It seems as though you may not be receiving our emails. There was an initial correspondence prior to this review and then a few follow-ups afterwards. Please check ...
We installed the application to perform volume discounts on collections of products. Unfortunately, it worked sometimes and did not work other times. This resulted in us having to refund customers the discount amount and also pay for shipping since the absence of the discount caused free shipping to be reached incorrectly. We reached out to support since it says Sunday 7AM - 5PM PT and ...
Hi - we are available 7am to 5pm PST on Sundays but we also have a massive volume of tickets during the BFCM season. We appreciate your patience and understanding during a ...
Decided to give this a shot for BF/CM, and I can only say that I'm 100% completely dissatisfied. I created a discount for the sale, and checked how it worked on my site. It seemed fine, so I went ahead and blasted my email list and Facebook. I then started getting all sorts of notifications that the discount wasn't showing up sometimes. I did a test again on my end - first time, it seemed fine... ...
装上去以后有bug，网站卡的不行，虽然功能强大，但是我的网站运行速度下降了很多甚至打不开，所以我只能卸载了，唉，好伤心，应该是这个代码有问题，希望优化一下吧，而且打开以后英文特别多，得看好久才会用！！！