Avis (670)
Affiner
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Par note
Had some issues that took a bit of time to resolve (conflicts with certain functionality between the app and our store) - otherwise I would have rated this 5 Stars. James, Patrick and Kay were very patient and helpful. The issues were resolved and the app functions as intended.
Happy to hear things have been resolved! Appreciate you taking the time to leave a review :) - Emily, Support Lead
An amazing app and an amazing support! I truly recommend it!
Support is fast response, almost one day can fix and find out the issues. Things will go well after their fix.
Thanks for the great review!! I'm glad you had such a good experience :) - Emily, Head of Support
The App works great and I enjoy the features and ability to offer many discounts at once, and the support is amazing, but for me it ends up costing ALOT as you pay $1 every time someone takes up an offer. Can't find another app which does all of these offers are once though, but I'm just not sure paying hundreds of dollars a month is worth it?
Hi there! Our billing is a usage-based pricing model. This means that you’re only paying for the orders using discounts from our app. So while it can be higher in the busier ...
It just made my store turn slow and prevent customer to add to cart. Every thing used to be ok before but there was a bug now. I have to remove it! :(
Hi there! We don't see any support requests from your store in our inbox. We'd love to connect and identify the issues you're experiencing - we've sent you a new email to the ...
Unfortunately problem wasn't solved therefore, we stopped using this app as much as we would like to utilize on our site.
Hi there! According to our ticket history, the issue you’re experiencing is related to a slide-out cart setting in your theme and is easily fixable. We’ve sent you ...
Very satisfied. They helped us customize the local language and the UI. It would be even better if there's price tier based on the features we want to use and we can select what to use because we are interested in only one type of promotion and not using the others at all.
Great and quick customer service
Very good app, very customisable and exactly what we need! Support team was brilliant too, had some trouble setting up on a certain theme and they fixed it up without a problem. Would definitely recommend.
this app does not work well at all. I'm big on other customer reviews so I hope you all really believe me when I say that if you have any issues which this app you will not receive any help from them! its not the fact that they respond late, they never respond at all! the app does not work well and if you disable the app, it still glitches and still allows the dicounts to show up on your site!