Avis (666)

Note globale
4,6
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 8 % des avis sont des avis à 1 étoiles
24 septembre 2021

It's OK, but very tricky to get working correctly. The various appearance options to promote the special offer are confusing and usually don't work well without a lot of trial and error. (we have never got the banner to appear in product images). The pop-up appearing in the checkout is so slow, that most customers click on before it even appears. It has potential but seems buggy and the user interface is poorly thought out and confusing. Support is also slow and responses are normally next day if you are lucky.

Bee Good
Royaume-Uni
Plus d'un an d’utilisation de l’application
Orbit a répondu 24 septembre 2021

Hi there! It looks like our app was conflicting with some of your theme settings. We've manually placed the app now and the issue has been resolved! Please check your inbox and respond ASAP :) - Emily, Support Lead

Modifié le 16 avril 2018

It's a decent app does what it says, but it has problems Buy X Get Y ...works but is also broken.

When I add two products to my cart and it is B1G1 Free if you back out of the cart change the quantity to 1 and then go to check out it keeps the coupon and takes the total off one product and gives a free order... I spent way too long canceling FREE orders because of this. ugh.

Zdoze
États-Unis
Plus d'un an d’utilisation de l’application
20 avril 2018

This app works well for us. If you're a big analytics nut, be sure to set up with their recommended companion apps so that Google tracking and Analytics within Shopify report promo sales properly. Otherwise, the draft order flow will skew your data pretty drastically. All-in-all a great stop gap on our way to Shopify Plus.

Boodywearus
États-Unis
11 mois d’utilisation de l’application
10 août 2020

Very good support! I dont know how good the APP works but the support is amazing and respons fast. Hope many sales will follow!

QuickPlay
Autriche
16 jours d’utilisation de l’application
29 septembre 2017

Great guys .. had an issue they sorted for me straight away.. .. easy to deal with resolved quickly and easily. Great app too!

The Tulip Cup
Royaume-Uni
15 jours d’utilisation de l’application
27 novembre 2018

Extremely slow customer service. This is a crucial time of the year I would expect better. I used this app before and was happy with it this is why I wanted to try again

Figure Slim
États-Unis
9 mois d’utilisation de l’application
Modifié le 24 novembre 2017

We were looking for an OFFER APP to help with BOGOs and beyond. When Supple APPs came up in the search, the search was over. Perfect APP. Perfect Service. Happy Customers! Just like all the APPs we have with Supple, we get exactly what we need and they take care of us before, during and after the sale. Thank you Supple APPs!

Omegacustomtackle
États-Unis
14 jours d’utilisation de l’application
Modifié le 4 août 2024

Update: The offers are not showing up on my site. It's glitching and unfortunately did not have a good turnout with a BIG sale I was having. I had to uninstall the app and get another one sadly.

All Things Mama Designs
États-Unis
9 mois d’utilisation de l’application
Orbit a répondu 21 novembre 2023

Hi! I'm sorry to hear you're having trouble. I see that you uninstalled the app before reaching out, but if you're willing to reinstall I'd be happy to get this resolved for you. I've sent you an email, hope to hear from you! - Emily, Head of Support

29 avril 2020

This app does exactly what I needed. Following a small problem I was impressed by the reaction speed of the team to rectify the bug !

Pastel Your Life
Portugal
14 jours d’utilisation de l’application
25 mars 2020

We often use automatic discounts, which have no effect. You must wait for several seconds on the shopping cart page before the discount appears.

haamie
Chine
Environ un an d’utilisation de l’application