Ultimate Special Offers

Who ever the manager of this app is: You perfectly know how lazy users feel to add reviews right always trying to omit the email asking a review. Well I am that lazy one always.But after the servoce given my a teammate called Rob it was worth it writing this lines against my lazyiness. Legend! He offered a EXCELLENT service providing me even videos of how to do it. That is what I call AWSOME SUPPORT SERVICE (Amazon + Fb big companies but shitest support!)

I need help, your app is not working and your customer support is the worst.
It's telling my customer that it does not ship to Canada from Canada and I have removed the special and still showing up.

Rob, still waiting for your reply. Can someone pick up a phone and call me. I have left my number in the email. This is getting very frustrating. I have had 7 phones call already and over 10 abandoned carts.

The error msg is that "we do not ship to Canada"...We are a Canadian company based in Canada.

Thank you for your fast help! Went through 3 different discount apps before getting this one to work. Its Great!!! Ask for help setting up :)

App does not work with my Theme even though my Theme is a Pixel Union Theme and was marked as "Compatible:" in the Shopify App store. App does not work with a slide out cart but nobody from Pixel Union can help with this situation. I was directed to use an expert from Storetasker at an additional expensive cost. I am paying for an App that I have not been able to use. Service & response is very slow. I hope the App works with the adjustments to my cart. The App does look good so I am hopeful.

App works just as described. Marius was there to help with anything. Wonderful experience!

Guys, I'm sorry - I've had it with this app. It just stops working randomly. We'll wake up to dozens of support tickets where customers can't get the promo to work. Not only is it losing us sales, it's costing us money to make things right.

Please, make this app work. I love it when it works. I absolutely hate it when it doesn't.

Great app. I just upgraded from the Buy x Get y app that these guys also make and am loving the simplicity of this app and that it just works. Plus I'm excited about all the new options for running special offers. Great customer service and great app. Very happy.

Easy to use app, however, does NOT work with Smile.io. Able to stack Smile.io coupon codes, but USO does not change coupon from Issued to Used. The customer sees used coupons from the launcher as still active, but they are disabled. Didn't realize the issue was coming from USO after giving Smile.io a headache trying to figure out why. I've wasted a ton of money trying to make it right with customers. I hope they fix the issue in the future.

We cant use it because the support team its ineficient. Plase can you contact us as soon as possible because its really importat for this company setting our offers

I'm holding off on the 5th star because I don't yet know what lies ahead, just having installed the app.
Last year around this time I tried a BOGO app that required not one, but two apps to be installed. I messed around with it for a whole weekend - maybe 10 hours - and it turned out to be incompatible with my theme. I rewrote the liquids and banged my head against the wall, using customer service repeatedly. Finally, they refunded my $, something that they "don't do." They were very helpful, but I can't get those lost hours back. Special Offers was a simple one click to install and then a few parameter settings and I was done. Hallelujah!