Avis (670)
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[UPDATE 10-FEB-2020] -- I removed USO today. Since Pixel Union acquired Supple, they made it look pretty and changed to the Polaris interface.
But they didn't do much more than that on this app. Believe me, I tried. Countless emails, live chats and videos with the team. Super nice folk -- but they kinda watched while others build a better mousetrap. My new solution uses two apps to accomplish ...
The issue has now been resolved and back working as it should so a thank you for that.
Been using for a while now with no issues at all. HOWEVER ITS STOPPED WORKING AND LOSING US ££££££££££ EVERYDAY. DISCOUNTS APPEAR IN THE CART BUT AT CHECKOUT NOW VANISH. WE ARE LOSING OUR REGULER CUSTOMERS IN DROVES AS THEY ARE NOT GETTING THE PROCES THAT ARE ADVERTSED AND WHAT THEY ARE USED TO.
I HAVE EMAILED ...
Hi Ryan, we're sorry to hear you're having trouble. We've prioritized this issue and are working to get it resolved as quickly as possible. Please check your email for the ...
We often use automatic discounts, which have no effect. You must wait for several seconds on the shopping cart page before the discount appears.
Easy to use app, however, does NOT work with Smile.io. Able to stack Smile.io coupon codes, but USO does not change coupon from Issued to Used. The customer sees used coupons from the launcher as still active, but they are disabled. Didn't realize the issue was coming from USO after giving Smile.io a headache trying to figure out why. I've wasted a ton of money trying to make it right with ...
Hi! I'm so sorry to hear you're experiencing trouble with the app and its compatibility with another app. I've sent you an email just now, looking forward to hearing from you ...
Been waiting a few days now for a response from the developers. Still waiting to hear back from them
Your app can't be opened now and can't contact the staff,I need to modify some of the discount information in it, but it cannot be opened. When do you go to work?
Hi! Our hours are Sunday - Friday 7am to 5pm PST. It looks like your review caught us right outside that window. We don't have a support request from you prior to this review ...
The app is easy to use but custumer service is really bad! 2 emails and no response and people complaining because it is not working the offer.
[EDIT] Costumer Service reviewed the issue very efficiently. Thank you
It's works great for their features and good responsible for support. But the limitation is not to work with other apps like Whole sale discount or another discount apps.
Needed it for BUY X, GEY Y AT 50% OFF
First the good:
1. It is very easy to install & use. No coding required.
2. No need to create a "hidden" duplicate collection (the discounted products that will be offered)- that can be a very tedious task if you had to make one. With this, you simply choose the products you want to offer, then set the discount rate.
The bad:
1. The pop-up (offered ...