USO: Discounts & Promotions , 617件のレビュー

We installed the application to perform volume discounts on collections of products. Unfortunately, it worked sometimes and did not work other times. This resulted in us having to refund customers the discount amount and also pay for shipping since the absence of the discount caused free shipping to be reached incorrectly. We reached out to support since it says Sunday 7AM - 5PM PT and regrettably there was no response. We have disabled the app for now and found another app that works as needed. We really think the product has potential but the inconsistency puts our revenue stream and customer experience at too great of risk to continue. Finally, we were using one of the generic Shopify themes that has not been customized so that should not have introduced any issues.

the bogo app didnt work when customers went to pay on last step. didnt take off discount. unfortunately i didnt realize this till three days later and no sales.

The app damaged my theme and there's no customer service. end up paying for a developer to fix the code.
DO NOT USE

Why would someone use this app? JUST CHECK THE REVIEWS!
Terrible support, no live chat, the app wont stick together discounts and will work partially.

STAY AWAY FROM!!!!!
Multiple discounts wont work together, and they will bait you with the $9 but charges you so much more hidden charges!! DO NOT USE

We cant use it because the support team its ineficient. Plase can you contact us as soon as possible because its really importat for this company setting our offers

App does not work with my Theme even though my Theme is a Pixel Union Theme and was marked as "Compatible:" in the Shopify App store. App does not work with a slide out cart but nobody from Pixel Union can help with this situation. I was directed to use an expert from Storetasker at an additional expensive cost. I am paying for an App that I have not been able to use. Service & response is very slow. I hope the App works with the adjustments to my cart. The App does look good so I am hopeful.

The discount feature is not integrating properly. It doesnt show in my cart drawer. I asked for assistance but they they keep throwing random ans and no help. Very bad service. plan to uninstall if there is no help today also.

Very poor after-sale service, didn't help me solve the problem, no one responded to the email. Definitely not recommended for installation

This app is very inconsistent and has lots of loopholes that allows customers to receive a much deeper discount than intended, in some instances customers were able to receive 100% discount. In other instances, customer will not receive any discounts at all leading to countless abandoned carts and which results in thousands of dollars in wasted marketing expense because of the advertised incentives are not delivered The support team suggested for us to disable all of the checkout shortcuts and despite following all their instructions, we're still having all sorts of Inconsistent results. This is been going on since 2018. It's time to move on and find a reliable solution that actually works.