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Exceptional Support Experience with Emily!
I recently encountered an issue with the USO: Discounts & Promotions app after updating my Shopify theme. This hiccup could have been a headache, but thanks to Emily's outstanding support, it turned into a seamless experience. Emily's dedication and patience were truly commendable as she guided me through the entire fixing process with unwavering support.
What impressed me the most was Emily's willingness to go above and beyond. She didn't just offer explanations; she utilized visuals to ensure that every step was crystal clear. Her dedication to resolving my issue promptly and efficiently showcased her expertise and commitment to customer satisfaction.
I am sincerely grateful for Emily's exceptional assistance and the support of the entire team behind USO: Discounts & Promotions. It's reassuring to know that such a reliable and customer-centric support system exists. Thank you, Emily, and the team, for your outstanding service!
What set Emily apart was her willingness to go the extra mile. Not only did she patiently guide me through each step of the process, but she also utilized visuals to make everything crystal clear. Her attention to detail and commitment to customer satisfaction were evident in every interaction.
I can't thank Emily and the entire USO: Discounts & Promotions team enough for their outstanding support and service. It's rare to come across such professionalism and dedication in today's fast-paced world, and they truly exceeded my expectations. If you're looking for an app backed by a team that genuinely cares about its users, look no further than USO. Highly recommended!
OMG I am blown away by this review. It truly means so much to me!! Thank you! - Emily
So far, the app is great and is really helping our business with special offers. We ran into a little problem with the Free Gift offer, but SuppleApps Support team responded quickly and helped us fixed the issue. Great app and customer service!
Great app! The best thing about it is the pop-ups. I wish they had more customisation options but it is still a handy app.
Even after almost 2 years of using the app, the support was quick and seamless when we had an issue.
Another thing I wanted was "up to discounts" but neither Shopify nor any other app offers this.
Thanks so much for this review! - Emily
USO is the only discounting app we use, and it allows us to run more complex discounts than we can natively in Shopify. We recently upgraded our theme, and we've needed help with a couple of things. The USO team has been immediately available on live chat within the app both times, and they've quickly made the edits to our theme needed to make things work. I really appreciate their partnership!
An invaluable tool - does what it says with many options to customize for your store. Support is quick (within a day, as advertised), efficient and, most importantly, helpful!
This is a great app - I find the notifications to users about the offers work particularly well, which is something not offered by Shopify Automatic Discounts. Support were really helpful too and answered my queries very quickly.
Great app, very easy to setup. Needed some support for our cart page, and the team at suppleapps helped out straight way.
We have been using this app for a very long time and have been trying others before and checked out others after, but this app "Ultimate Special Offer" is really just the best looking and what it offer (All we need and more) and that it works on both our site Uswithpets.com and in our store on the POS - really makes it easy to have the same app for both, when making offers etc. Also we have been really happy for the support, they help and they listen to what we say and try to add it if it can be done and make sense for the app and not just us ;-)
So will recommend this app any time and do it often on forums facebook etc.
Thanks
Jacob N. Masters | Vetboxen.dk and Uswithpets.com
Great app. Easy to use. Have been using it successfully for several years now.
Thank you!! - Emily, Head of Support
I love how easy to use this app is! I tried another discount app and it was way more complicated. I'm not a techie girl so any app that works easily and gets the job done is a dream! I've seen a big increase in conversions since adding USO to my website. Also, the support team is awesome and gets back to you right away! Chikahisa Studio