리뷰 (666)

전체 평점
4.6
평점 수준당 개수
  • 평점의 80%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 8%가 별 1개입니다
2018년 11월 2일

Doesn't work, i have to cancel the orders and apply the discount manually. Have contacted them twice about the issue but no response so far. I need my money back.

Ethnic Rajasthan
인도
앱 사용 기간 1년 초과
2021년 1월 5일

sois los mejores muchísimas gracias por todo, me habéis sido de gran ayuda y de gran utilidad, lo recomiendo 100%

TuHogarFavorito
스페인
앱 사용 기간 26일
2021년 9월 21일에 편집됨

During the process of building a site for a Fortune 500 company, we studied 30+ apps related to promotion campaign management. Our ideal app should support the following patterns of promotion campaign. (1) buy A with discount type.
(2) buy A and B with discount type.
(3) buy quantity A with discount type.
(4) buy A over amount with discount type.
(5) buy A, get C with discount type.
(6) buy A, get C with discount type in next purchase. Ultimate Special Offers came out at the top of the list for several reasons. (a) User interface compatible in style with Shopify native user interface.
(b) Able to support most of our target campaign management patterns.
(c) Speedy support from the team led by Rob. The support team helped to identify incompatibility with another app and rectify the situation to allow us to proceed with the testing of USO. All in all, it has been a pleasant experience working with the USO team.

HSHK
홍콩(중국 특별행정구)
앱 사용 기간 25일
답글 Orbit개 2021년 9월 24일

I am *SO* happy to hear this! It's great to hear such positive feedback. Thanks! - Emily, Support Lead

2021년 8월 31일

Had some issues that took a bit of time to resolve (conflicts with certain functionality between the app and our store) - otherwise I would have rated this 5 Stars. James, Patrick and Kay were very patient and helpful. The issues were resolved and the app functions as intended.

KnobDepot
미국
앱 사용 기간 1년 초과
답글 Orbit개 2021년 9월 1일

Happy to hear things have been resolved! Appreciate you taking the time to leave a review :) - Emily, Support Lead

2017년 1월 22일

An amazing app and an amazing support! I truly recommend it!

Dealcravings
캐나다
앱 사용 기간 24일
2022년 8월 25일

Support is fast response, almost one day can fix and find out the issues. Things will go well after their fix.

HELLOLULU LIVING SOLUTIONS.
홍콩(중국 특별행정구)
앱 사용 기간 24일
답글 Orbit개 2022년 8월 26일

Thanks for the great review!! I'm glad you had such a good experience :) - Emily, Head of Support

2022년 12월 1일

app really appreciated, great customer service, specially Alex, quick and effective, I can reccomand this service to all ecommerce owner

Trollbeads Italia
이탈리아
앱 사용 기간 23일
답글 Orbit개 2022년 12월 1일

Thank you so much!! I will pass this along to Alex :) - Emily, Head of Support

2021년 12월 5일에 편집됨

The App works great and I enjoy the features and ability to offer many discounts at once, and the support is amazing, but for me it ends up costing ALOT as you pay $1 every time someone takes up an offer. Can't find another app which does all of these offers are once though, but I'm just not sure paying hundreds of dollars a month is worth it?

Mountain Dreads
오스트레일리아
앱 사용 기간 대략 1년
답글 Orbit개 2021년 12월 3일

Hi there! Our billing is a usage-based pricing model. This means that you’re only paying for the orders using discounts from our app. So while it can be higher in the busier months, you’re never paying for something you don’t use.

For context, we did an analysis of all our users and what they were paying with our previous subscription model, and found that the majority of merchants were paying more on months they had slower sales, like January. We wanted to change to a model that had the merchant’s best interest in mind.

I have sent you an email to chat more in depth about this. I appreciate your feedback! - Emily, Support Lead

2020년 8월 20일

It just made my store turn slow and prevent customer to add to cart. Every thing used to be ok before but there was a bug now. I have to remove it! :(

BLACKMEOWW
베트남
앱 사용 기간 1년 초과
답글 Orbit개 2020년 8월 20일

Hi there! We don't see any support requests from your store in our inbox. We'd love to connect and identify the issues you're experiencing - we've sent you a new email to the account owner address on file. Please respond ASAP, thank you!

2020년 1월 5일

Unfortunately problem wasn't solved therefore, we stopped using this app as much as we would like to utilize on our site.

Suncore Foods Inc.
미국
앱 사용 기간 대략 1년
답글 Orbit개 2020년 1월 13일

Hi there! According to our ticket history, the issue you’re experiencing is related to a slide-out cart setting in your theme and is easily fixable. We’ve sent you instructions on how to solve this — have a look in your inbox (including spam) and let us know if you have any follow-up questions. Thank you!