리뷰 (670)

전체 평점
4.6
평점 수준당 개수
  • 평점의 80%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 8%가 별 1개입니다
2019년 12월 20일

Terrible app. Avoid if you can! Seems like the team is aware of how limited its capabilities are but are not making any attempt to improve it. Every time I contact them for help, I receive a response along the lines of "Sorry, we can't do anything about your problem. Try to use a different discount or just deal with it."

Joyja
미국
앱 사용 기간 9일
답글 Orbit개 2020년 1월 13일

Hello! We have sent you an email with some workaround solutions offered. Please reply to that email and we can chat further about which option fits your store the best. Looking forward to hearing from you!

2021년 1월 23일

I can't give more than 2 stars to this app for one simple and logical reason: You can't choose variants for your offers! For example, If you sell T-shirts and you want to offer a discount on a specific color, you can't! You have to choose all T-shirts and offer a discount on ALL. I think that this must be corrected..

Splyni
스페인
앱 사용 기간 13일
답글 Orbit개 2021년 1월 25일

Thank you so much for your feedback. Variant targeting is on our roadmap currently and while I don't yet have an official ETA, I can tell you it's being worked on currently. I've sent you an email with more information, please check your inbox. Looking forward to your reply!

2018년 12월 22일

I wasted a week on this app, the app didn't display properly, and the customer service didn't work!!

ipronic
중국
앱 사용 기간 9일
2022년 6월 16일

This has been a solid app for me that is good for multiple promotional uses. Good and quick customer service as well!

SWIXXZ
미국
앱 사용 기간 8일
답글 Orbit개 2022년 6월 20일

I'm happy to hear this, thanks for sharing!! - Emily, Support Lead

2018년 5월 22일에 편집됨

I rewrite the comment again. It is an good app with many functions and reasonable pricing.

1. A big mistake occurred. They help to fix with short-term solution. Due to short term solution, I am not so confident about it.
2. A minor mistake occurred. They fixed it.
3. They fixed another problem not caused by them.
4. Because it took several days to fix all problems, I asked for extending trial period, they extended the trial.
5. Can't fix a minor mistake, but they said it is the limitation of Shopify. (decimal places of discounted price)

Overall, the support team is helpful. I need to test it further.

Hygge Sweet Home
홍콩(중국 특별행정구)
앱 사용 기간 8일
2019년 9월 19일

This app was so promising... I added it to a theme from the same company and it did not work well together. I uninstalled the theme and reverted to a much less expensive theme (which offers much more) but the app still does not live up to its promises. There is absolutely NO SUPPORT. Not for the app and not for the premium theme. I have tried fixing the issues myself but there is not even good online documentation. Uninstalled and reinstalled several times. Several emails and tickets opened for over a week and ... NOTHING.

Cosmic-Perfume
미국
앱 사용 기간 7일
답글 Orbit개 2019년 10월 15일

Hi there. It seems as though you may not be receiving our emails. There was an initial correspondence prior to this review and then a few follow-ups afterwards. Please check your junk folder to see if our replies ended up there. Thank you!

2020년 5월 21일

It's works great for their features and good responsible for support. But the limitation is not to work with other apps like Whole sale discount or another discount apps.

BFF
태국
앱 사용 기간 11일
2022년 11월 13일

We installed the application to perform volume discounts on collections of products. Unfortunately, it worked sometimes and did not work other times. This resulted in us having to refund customers the discount amount and also pay for shipping since the absence of the discount caused free shipping to be reached incorrectly. We reached out to support since it says Sunday 7AM - 5PM PT and regrettably there was no response. We have disabled the app for now and found another app that works as needed. We really think the product has potential but the inconsistency puts our revenue stream and customer experience at too great of risk to continue. Finally, we were using one of the generic Shopify themes that has not been customized so that should not have introduced any issues.

Berwyn Betty's Bath & Body Shop
미국
앱 사용 기간 6일
답글 Orbit개 2022년 11월 13일

Hi - we are available 7am to 5pm PST on Sundays but we also have a massive volume of tickets during the BFCM season. We appreciate your patience and understanding during a busy holiday season for everyone. I've sent you a message to get this sorted out - please have a look and respond to me ASAP. Thanks! - Emily, Head of Support

2017년 3월 27일

Easy to install, works perfectly, great customer support. I removed a star because I never got my questions answered prior to installing the app but I'm glad I took a chance because their technical support after installing the app was top notch!

Bridalvaganza
미국
앱 사용 기간 6일
2018년 12월 23일

I loved this app when I was working with it to design offers. Once I set the offers up they worked wonderfully for one day, then they just stopped showing up on my store. I didn't turn them off, didn't change any settings. They just stopped working. This app is great when it works, but it isn't reliable.

Bawdy Barber
미국
앱 사용 기간 7일