Omtaler (664)

Samlet vurdering
4,6
Antall per vurderingsnivå
  • 80 % av vurderingene er 5 stjerner
  • 8 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 8 % av vurderingene er 1 stjerner
1. juli 2020

One of the best app for discounts . It is very verstile.very easy to use. and best part is it does not look clumpsy on any theme. It is very clean and professional looking. Very good support as well. I used their themes and apps and I have no complains whatsoever. I dont think there is any other app that is better than the ultimate special offers app and i have tried many. this is by far the best one

Prettyclick Cosmetics
Nepal
20 dager bruker appen
2. november 2018

Customer support is VERY slow. Expect for your email to be replied in 3-4 days.
Also, a member of support made a change on my site (a simple task of taking something out of a page) and ended up messing up, making the checkout button NOT WORK?!?! so many of my customers clicked checkout only to stay on the same page. Got lots of emails.
Then I still had to wait an extended amount of time just to get the regular page running again... disappointing.

I am willing to give it another try for upsells. We'll see how it goes..

Net Zero Straw
Canada
Rundt 1 år bruker appen
Redigert 24. april 2019

The issue has now been resolved and back working as it should so a thank you for that.
Been using for a while now with no issues at all. HOWEVER ITS STOPPED WORKING AND LOSING US ££££££££££ EVERYDAY. DISCOUNTS APPEAR IN THE CART BUT AT CHECKOUT NOW VANISH. WE ARE LOSING OUR REGULER CUSTOMERS IN DROVES AS THEY ARE NOT GETTING THE PROCES THAT ARE ADVERTSED AND WHAT THEY ARE USED TO.
I HAVE EMAILED AND STILL NOT FIXED GIVING ANOTHER 12HRS THEN WILL BE LOOKING AT OTHER OPTIONS.
Shame really as worked well but when it doesn't work its loses you a lot of orders.

The Weston Biltong Company
Storbritannia
Over 1 år bruker appen
Orbit svarte 9. april 2019

Hi Ryan, we're sorry to hear you're having trouble. We've prioritized this issue and are working to get it resolved as quickly as possible. Please check your email for the latest updates. Thanks for your patience.

6. februar 2017

The name of this app is really right. In a single app, and in one place you can find all the most important and advanced functions to handle the promotions on the site.

The application has very sophisticated features, but it has the great advantage of being very simple and iuser friendly. I'm still practicing with it, but I think this could be the killer app that solves the problem with using coupons eliminating the friction in the use of them by the visitor and increasing therefore the sales volume.

I have to give a big thank to all the guys of the development team: I was fortunate to have been inserted as beta tester in the launch of the app, and developers are implementing with great precision all my requirements. I could not really ask for more.

I think this is really the definitive app for promotions.

Napura
Italia
20 dager bruker appen
13. desember 2018

My app hasn't worked for 2 days already and hadn't heard back from their support service. Disappointing to have this issue during the busiest time of the year. We've had to refund customers since the app has failed multiple times.

MOIRA BEAUTY
USA
Rundt 1 år bruker appen
27. oktober 2017

Awesome customer service, was flexible and receptive to requests :)

Modern Status
USA
19 dager bruker appen
28. juni 2017

Really good customer service and great functional app! Sometimes, overlapping special offers don't really work quite as well but overall, I give this app a thumbs up!

Go Go Beauty
Canada
12 måneder bruker appen
26. mai 2020

They have the worst customer support. If you have any issues you cannot simply get any help. Very disappointed!

Cloyers
Storbritannia
12 måneder bruker appen
Orbit svarte 26. mai 2020

It looks like your original messages caught us over the weekend. We responded to you yesterday but haven't heard back yet! We just sent you another response, please have a look so we can get your issue resolved. Thank you!

29. juni 2018

So far is working great! I has made our website make more sales! Thanks!!

Allocacoc Corporation
USA
18 dager bruker appen
24. september 2021

It's OK, but very tricky to get working correctly. The various appearance options to promote the special offer are confusing and usually don't work well without a lot of trial and error. (we have never got the banner to appear in product images). The pop-up appearing in the checkout is so slow, that most customers click on before it even appears. It has potential but seems buggy and the user interface is poorly thought out and confusing. Support is also slow and responses are normally next day if you are lucky.

Bee Good
Storbritannia
Over 1 år bruker appen
Orbit svarte 24. september 2021

Hi there! It looks like our app was conflicting with some of your theme settings. We've manually placed the app now and the issue has been resolved! Please check your inbox and respond ASAP :) - Emily, Support Lead