Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 80% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 8% recensies zijn 1 sterren
21 februari 2023

The app is good , although it can be better . As an example , setting 2 promotion on a product is quite confusing , example setting discount like Buy 1 Free 1 & Buy 2 Free 3 , you can't set the discount with the same method or it will not work .
The customer support is very helpful and fast. A big Thumb-Up for their Customer Support Kay that provide fast and helpful support.

Young Hearts Lingerie Malaysia
Maleisië
Meer dan 3 jaar gebruiken de app
Orbit heeft geantwoord 21 februari 2023

Thank you for the feedback, I'll be discussing this with my product team! - Emily, Head of Support

11 mei 2017

Excellent app and awesome support!
They reply very quick and they created a workaround for my theme in a VERY short time. Try this app and youll see how easy it is to use

Mamamilla
Denemarken
2 maanden gebruiken de app
16 juni 2021

It is a very useful app!It helped me increase my sales a lot. And the technical support staff are very patient,Dealing with problems quickly!

ORIENT CODE
Hongkong SAR van China
2 maanden gebruiken de app
1 juli 2020

The app is good, the only issue is we have not been able to oppen the app, it is very hard, it send an error that reads as follows: saso-www.herokuapp.com closed the connection unexpectedly.
As told, the app is good, but we have not been able to use it for the last week or so, sent an email to support got no answear...

La Tienda de Frida & Chelsee
Mexico
Meer dan 3 jaar gebruiken de app
Orbit heeft geantwoord 2 juli 2020

Hi there! I checked on your store and was not able to replicate this issue. I've sent you an email to follow up on this issue, please reply ASAP. Thank you!

30 september 2021

Great App and wonderful support team. Had an issue while I was trying to create an offer, approached the support team, and got it resolved. Would definitely recommend it.
Good Luck

KheenKhaab®-Designer Studio
India
2 maanden gebruiken de app
Orbit heeft geantwoord 30 september 2021

Thanks for the review! Glad we could help :) - Emily, Support Lead

Bewerkt 18 juli 2019

Some elements/colors require help from the support team if you don't have coding skills. Nonetheless, This app converts well. Declan from the support team made the adjustments we requested and we secured an upsell 15 mins after. Thanks, Declan!

Passion Buys
Maleisië
2 maanden gebruiken de app
27 december 2021

Great app, great customer service! They reach out to you very fast, responsive and helpful. Thank you.

Shop U&J
Verenigde Staten
2 maanden gebruiken de app
Orbit heeft geantwoord 4 januari 2022

So glad to hear this :) We're happy to help! - Emily, Support Lead

4 december 2017

Had some troubles with other apps that had technical issues (i.e. deal I set was different from the deal displayed on my store).

Have found this app very helpful! Great functionality and deal options. Would recommend

Wooden Creation Crafts
Canada
2 maanden gebruiken de app
Bewerkt 25 maart 2021

Pixel Union support was responsive and resolved our issue quickly. Currently using the BOGO feature.

passion resources
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
7 december 2021

Customer Service (James this time) is really quick and helpful. The app is easy to use and we can find a solution to any challenge that might arise. Only downside is using a Shopify Code and USO at the same time.

Pangea
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Orbit heeft geantwoord 8 december 2021

Thank you so much for this review! We are a bit bound by Shopify limitations when it comes to combining discount codes, but I really appreciate this feedback and will be passing it along to my team. - Emily, Support Lead