Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 80% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 8% recensies zijn 1 sterren
7 december 2021

Customer Service (James this time) is really quick and helpful. The app is easy to use and we can find a solution to any challenge that might arise. Only downside is using a Shopify Code and USO at the same time.

Pangea
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Orbit heeft geantwoord 8 december 2021

Thank you so much for this review! We are a bit bound by Shopify limitations when it comes to combining discount codes, but I really appreciate this feedback and will be passing it along to my team. - Emily, Support Lead

26 maart 2020

This app has helped us to create a gift with purchase promo and we like the fact that we can combine it with Shopify promo code if we decide to run 2 promos at the same time.

Alchimie Forever
Verenigde Staten
Bijna 3 jaar gebruiken de app
23 april 2019

Application vraiment top! :)
Service clients compétant et dévouant ! :)
Je recommande cette application ! :)

PHOERA
België
Ongeveer 2 maanden gebruiken de app
12 augustus 2021

Gran soporte y aplicación, me ayudó a resolver el problema de la oferta en el carrito de mi tienda, los recomiendo ..

Ortoped & Co Santiago
Chili
Ongeveer 2 maanden gebruiken de app
Orbit heeft geantwoord 12 augustus 2021

¡Gracias por sus amables palabras! - Emily, Support Lead

20 december 2019

Some oddities here and there, but overall a great app. On top of that it has great customer service and a good helpsite. I would take an app that has some minor inconveniences with good Customer Support, and a good helpsite over one that is perfect and doesn't have those any day. If I have an issue I know they'll help me resolve it. 5+ Stars for CS, and Help Site, 4 stars for missing features that would be nice to have.

Sola Wood
Verenigde Staten
Bijna 3 jaar gebruiken de app
18 maart 2019

I used to love this app but recently it has become really unstable and causing huge customer service issues. Bulk discounts or BOGOF are a nightmare, it misses so many items off even though I group them into collections there seem to be more combinations that do not work than those that do. This means whenever we run an offer our CS team are inundated with angry customers that cant get the advertised offer to work. Currently about to uninstall and find a better solution.

Tikiboo
Verenigd Koninkrijk
Bijna 3 jaar gebruiken de app
Orbit heeft geantwoord 18 maart 2019

We're so sorry to hear you're having trouble! If you're willing to reinstall, we'd be happy to get you the help you need. We've sent you an email with more information. Hope to hear from you soon.

16 juli 2020

I was trying to set up a multiple stage upsell, but ran into several issues.
James emailed me back the next day with full intention to solve my issues.
I went with his idea, because I didn't understand their system enough.
As a drop shipper, I recommend this if you are looking to bump up those #s.

The Astral Affirmations Mask
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Bewerkt 2 oktober 2018

It took me a while to get their attention, but once I got it - the support has been very good and constructive.

ochox.com
Verenigde Staten
Bijna 3 jaar gebruiken de app
Bewerkt 11 mei 2021

I use this app to add volume discounts, spend $X get Y or buy X get Y. The volume discounts work flawlessly and are very easy to set up. The other discount types didn't work perfectly for us out of the box, but the support has been great to work with. It would be nice if we could rearrange the discount hierarchy so we could determine which discounts fired before others. As it stands the volume discounts override all others, and require us to turn them off if we want to run temporary promotions.

UNI KEY Health
Verenigde Staten
Meer dan 2 jaar gebruiken de app
30 januari 2017

Great app and one of, if not the only, "buy x, get y" apps that doesn't interfere with 3rd party inventory apps. Their team went above and beyond helping me install, and even debugged some lines of code that weren't working on my site. Would definitely recommend this app, ESPECIALLY if you have inventory apps that you don't want messed up.

Goa Trend
Verenigde Staten
Ongeveer 2 maanden gebruiken de app