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Love how many different discount combos you can get with this great discount app. James is super helpful and quick to respond, and helped me sort out any issues I have, like using the discount with multiple currencies. He also added an additional promo code box in my code, so customers can use the discount with another voucher from my loyalty program. Highly recommend!
So far the app is working great and helps with our promotions and sales. The support is also very helpful and promptly solved a slight issue we had.
I'm happy to hear the app is working so well for you! - Emily, Support Lead
Update 07/21/2017: The app developer has released a new update to solve my issues with referral & tracking discount codes. So I updated my star rating from 3 to 5. Thank you for this amazing app that really works and stellar customer support!
I was happy to read that the customers can use coupon code after they accepted the special offers but the biggest drawback is # of uses of the coupon code is not counted properly and code didn't show up on the order details (because they use draft orders, the discount appears as "custom discount" which is all the total discount during checkout).
They should update the known limitations to include these issues when customers accepted the special offers and used coupon code:
- You won't be able to track referrals from coupon codes.
- When customers use coupon code from their rewards program that is supposed to be a single use coupon code, they'll be able to use it again and again because # of uses is not properly counted in the Shopify admin.
- Finally, you won't be able to track sales from your coupon codes if you use different codes for your social media marketing or if you want to do split testing.
They should update the conflicting apps to include those loyalty apps that use coupon codes as rewards. Referral apps that use tracking codes.
If you don't need to track referrals or don't need to track sales from your coupon codes then this app would be your best friend. It works as intended to increase AOV (Average Order Value), that's why I gave 3 stars and not 1 star. All these 1-star reviews, don't really read that this app conflicts with other upsell apps. They need to remove previous upsell app that they've installed prior to installing this app.
I wish I would have installed this App from the get go, instead of trying to make 3 other Apps do what Ultimate Special Offers does in one! Not only that, but they allow special deals and offers to be created exactly how you envision they should be done. Don't look around - go with Ultimate Special Offers. Save yourself a lot of time!
I really wish all these features were native to Shopify, but since they aren't I'm glad I found this app! I'd prefer if it were a little easier to customize the appearance on the shopping cart page, since I can't quite get it to look how I want...but still giving it 5 stars because it adds essential functionality I needed.
We found it incredibly easy to set up our discount offer. The support team has been fantastic (helpful, friendly and fast) when it comes to answering questions.
Excellent attention from Rob and the entire team of developers who helped me solve some problems I had with the store code. Recommended.
Thanks for your kind words, you made our day! Glad to see we could get your mobile storefront code integrated there. Happy selling,
Kate, Merchant Success Lead
Excellent customer service. They even helped me configure settings outside the app. Much appreciated!
Thank you so much!! - Emily, Head of Support
Great customer support. Alex worked with me to figure out and resolve my issue.
USO is a Flexible app!
Can't wait to share this with Alex! Thanks for taking the time to leave a few kind words :) - Emily, Head of Support
We have been using Ultimate Special Offers for a while now. We had a few issues to start with as the Theme needed some updates for the App to work perfectly. Although, we had a tricky start the support from the USO team (particularly Patrick) was absolutely brilliant that something we couldn't fault, hence a 5 Star rating for this App. App gives a lots of flexibility with the kind of products we have on offer. Highly recommended.
Thank you so much for the kind words! So glad to hear everything is working well for you :) - Emily, Support Lead