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Support was very prompt in making the changes for my Shopify store - super efficient and fuss-free! They were able to make changes for 2 of my stores really quickly.
I'm so happy to hear everything went so smoothly for you!! - Emily, Head of Support
This app has helped us immensely in terms of extra revenue, by allowing us to bundle our products and apply discounts to the bundles. The support is always very fast and helpful. We recently changed themes which resulted in some small glitches (not Orbit's fault) but the team at Orbit (Jack, Paige and Kay) have always been super helpful and resolved the issue promptly. Highly recommended app with superb support.
I'm so glad to hear this!! Thank you so much for sharing with us :) - Emily, Head of Support
Fantastic App for providing customers with unique opportunities to save money. Volume-based special offers play an integral role in my store's customer experience, and we couldn't provide that without USO.
My customer support experience has been nothing short of stellar. Kay was able to resolve any presented issues in no time at all.
Thank you for leaving this review!! - Emily, Head of Support
A fantastic app and customer service that is equally as good. Been using the app for many years and it has been great.
I'm so glad to hear you've been having such a great experience!! I really appreciate you taking the time to leave a review :) - Emily, Head of Support
Great support and the free gift option increases sales so much! Very easy to set up!! It is a great way to get people to increase their cart:)
I'm glad to hear it's been working so well for you! Thanks for sharing!! - Emily, Head of Support
Kay is exceptional, prompt response and extremely helpful. She even record the video to show me how the technical issue has been fixed. Impressive service.
Thank you for this review!! - Emily, Head of Support
I use this app to turn on & off sales that happen at various times during the year. Also for volume discounts on items that can be shipped together. Support is also very good. They now have chat within the app dashboard.
Thanks for using our chat widget, it's a new feature we're rolling out. I'm happy to hear it was helpful for you!! - Emily, Head of Support
Honestly a really good app overall! Alex at Orbit has gone above and beyond when we have (admittedly silly) questions!
Service is impeccable and the app is very easy and intuitive to use :)
There are no silly questions :) Thanks so much for this review!! - Emily, Head of Support
The Shopify discount system is very limited. This app helps to provide a more smooth and more promotional sale event experience. It takes time to optimize the UI but the support team is professional and helps us with customization. Highly recommend.
Thank you for the kind words!! I'm so glad our app was able to help improve your sales! - Emily, Head of Support
Brilliant app. I use a lot of bulk buy discounts in my store eg 3 for £10, 4 for £10 etc. I needed my customers to be able to pay with reward points and still keep the discounts. This app does the trick.
I had a problem where the subtotal would not update in the cart page, reached out to the support team and it was sorted for me within 24 hours.
Excellent app and support.
Wow I really appreciate you leaving this detailed review! Super glad to hear the app has been such a great experience so far. Thanks for sharing :) - Emily, Head of Support