Recenzje (665)

Ogólna ocena
4,6
Liczba recenzji z daną oceną
  • 80% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 2% ocen to oceny z 2 gwiazdkami
  • 8% ocen to oceny z 1 gwiazdkami
28 wrzesień 2019

I bought it, but it didn't work properly and the staff didn't respond to it. It was terrible.I wasted 19 dollars.

Chiberry
Belgia
19 dni korzystania z aplikacji
Orbit odpowiedział(a) 15 październik 2019

Hi there. We're sorry to hear you've had trouble using the app. Our support history shows some correspondence between yourself and our support agents, so we're not sure when our messages stopped making their way to your inbox. In the meantime, we've sent you a follow-up—please be sure to check your email's junk folder. Thanks!

Edytowano 20 luty 2018

The app is easy to use but custumer service is really bad! 2 emails and no response and people complaining because it is not working the offer.

[EDIT] Costumer Service reviewed the issue very efficiently. Thank you

Rr Fine Jewelry
Stany Zjednoczone
20 dni korzystania z aplikacji
23 listopad 2019

FANTASTIC app! This app does the work of many other apps combined without the restrictions of the other apps I was using! PLUS the support has been INCREDIBLE with awesome help! WE LOVE THIS APP! Download it, you won't regret it!

Silver Fox Vinyl
Kanada
Około 15 godzin korzystania z aplikacji
25 październik 2019

It's been 2 day, and they never answer your question. I've talked to them through Email, Twitter. No Reply!!! Don't care about customer.

BOVANNI
SRA Hongkong (Chiny)
10 dni korzystania z aplikacji
Orbit odpowiedział(a) 28 październik 2019

Hi there! We received your message and replied shortly after, however, it looks like there might be a timezone difference between us. If our response isn't in your inbox, please be sure to check your junk mail to see if it ended up there. Thanks!

Edytowano 3 sierpień 2021

The discount feature is not integrating properly. It doesnt show in my cart drawer. I asked for assistance but they they keep throwing random ans and no help. Very bad service. plan to uninstall if there is no help today also.

Belora
Indie
9 dni korzystania z aplikacji
Orbit odpowiedział(a) 3 sierpień 2021

Hi there! We are so sorry to hear about your experience with Ultimate Special Offers. We have our team actively fixing this and properly integrating the app with your theme. Thank you so much for your patience while we look into this!

20 grudzień 2019

Terrible app. Avoid if you can! Seems like the team is aware of how limited its capabilities are but are not making any attempt to improve it. Every time I contact them for help, I receive a response along the lines of "Sorry, we can't do anything about your problem. Try to use a different discount or just deal with it."

Joyja
Stany Zjednoczone
9 dni korzystania z aplikacji
Orbit odpowiedział(a) 13 styczeń 2020

Hello! We have sent you an email with some workaround solutions offered. Please reply to that email and we can chat further about which option fits your store the best. Looking forward to hearing from you!

23 styczeń 2021

I can't give more than 2 stars to this app for one simple and logical reason: You can't choose variants for your offers! For example, If you sell T-shirts and you want to offer a discount on a specific color, you can't! You have to choose all T-shirts and offer a discount on ALL. I think that this must be corrected..

Splyni
Hiszpania
13 dni korzystania z aplikacji
Orbit odpowiedział(a) 25 styczeń 2021

Thank you so much for your feedback. Variant targeting is on our roadmap currently and while I don't yet have an official ETA, I can tell you it's being worked on currently. I've sent you an email with more information, please check your inbox. Looking forward to your reply!

22 grudzień 2018

I wasted a week on this app, the app didn't display properly, and the customer service didn't work!!

ipronic
Chiny
9 dni korzystania z aplikacji
16 czerwiec 2022

This has been a solid app for me that is good for multiple promotional uses. Good and quick customer service as well!

SWIXXZ
Stany Zjednoczone
8 dni korzystania z aplikacji
Orbit odpowiedział(a) 20 czerwiec 2022

I'm happy to hear this, thanks for sharing!! - Emily, Support Lead

Edytowano 22 maj 2018

I rewrite the comment again. It is an good app with many functions and reasonable pricing.

1. A big mistake occurred. They help to fix with short-term solution. Due to short term solution, I am not so confident about it.
2. A minor mistake occurred. They fixed it.
3. They fixed another problem not caused by them.
4. Because it took several days to fix all problems, I asked for extending trial period, they extended the trial.
5. Can't fix a minor mistake, but they said it is the limitation of Shopify. (decimal places of discounted price)

Overall, the support team is helpful. I need to test it further.

Hygge Sweet Home
SRA Hongkong (Chiny)
8 dni korzystania z aplikacji