Avaliações (669)

Classificação geral
4,6
Número por nível de avaliação
  • 80% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 8% das avaliações são de 1 estrelas
9 de novembro de 2023

We love how they go above and beyond to ensure things work well for us!

Sassy Jones
Estados Unidos
Quase 6 anos usando o app
Orbit deixou uma resposta 14 de novembro de 2023

This means a lot, thanks for sharing! - Emily, Head of Support

16 de fevereiro de 2017

Fantastic app! It does exactly what it promises and Supple Apps customer service is friendly & efficient! Can totally recommend this app!

Aaap1
Austrália
Aproximadamente 6 anos usando o app
3 de julho de 2018

Easy to set up, easy to use and the support team very helpful!

Yoco Technologies Pty Ltd
África do Sul
Quase 6 anos usando o app
4 de julho de 2023

Great App, Kay from customer service was fantastic in helping sort out an issue we were having on the cart page.

Jaggad
Austrália
Quase 6 anos usando o app
Orbit deixou uma resposta 5 de julho de 2023

Thank you so much for sharing! - Emily, Head of Support

17 de abril de 2023

Excellent customer service, they fixed an issue with the sales badge appearing overtop of the product image and it looks perfect now. Thank you!!

First Lady Wigs
Canadá
Quase 6 anos usando o app
Orbit deixou uma resposta 17 de abril de 2023

I'm really glad to hear you had such a great experience! Thanks for sharing :) - Emily, Head of Support

Data de edição: 23 de junho de 2024

12-08-2022 Really impressed with the support team, they are quick to respond and they helped to resolve my queries within a couple of days. Recommend this app

24-06-2024 Two years on, we are still using this app. The team at Orbit are very friendly and efficient in supporting us, nothing is too hard for them. Highly recommend this app.

CPAP Direct
Austrália
Quase 6 anos usando o app
Orbit deixou uma resposta 12 de agosto de 2022

Thank you for the review!! - Emily, Head of Support

15 de dezembro de 2018

Excellent customer service when we ran into an issue with discounts being transferred to Paypal when customers chose that option to check out. Highly recommend!

Idlehour Boutique
Estados Unidos
Quase 6 anos usando o app
Data de edição: 10 de outubro de 2022

Thank you so much for your fast response and resolution to my problem with the discount badge. Appreciate the help

Lamingtonnz
Nova Zelândia
Mais de 5 anos usando o app
13 de dezembro de 2021

A very versatile app, allowing you to create all kind of discounts you'd like for your store! I can't think of a better app to use because it allows me to apply any conditions I want for my customers. My favorite part, however, is the customer support - AMAZING customer support who are always there to help: They never left a question unanswered and I know I can rely on them, which is something I never experienced in any app/platform before. Sometimes it may take working your way around Shopify's default discount system to get exactly what you want, for me Paige from customer support has always made this possible (Thank you so much Paige!).

Red Cherry Lashes
Estados Unidos
Mais de 5 anos usando o app
Orbit deixou uma resposta 14 de dezembro de 2021

WOW this is such a nice review, thank you so much for your kind words! I'm so happy to hear this! - Emily, Support Lead

14 de junho de 2023

Kay is so easy to talk with and responded swiftly that's why the issue got resolved right away. This is my first time reaching out to them and I'd say awesome customer service! Thanks, Kay!

King and Fifth Supply Co.
Estados Unidos
Mais de 5 anos usando o app
Orbit deixou uma resposta 14 de junho de 2023

I'm so glad to hear you've had such a great experience working with Kay! Thanks for sharing :) - Emily, Head of Support