Avaliações (368)

Classificação geral
4,6
Número por nível de avaliação
  • 81% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 9% das avaliações são de 1 estrelas
21 de novembro de 2023

USO has been a great app to use with our store over the years. It's helped us offer consistent discounts for customers, and more importantly, the support team has been very helpful. They were quick to respond and made sure we were satisfied with the solution.

Pinetree Garden Seeds
Estados Unidos
Mais de 4 anos usando o app
Orbit deixou uma resposta 27 de novembro de 2023

Thanks for being such a loyal customer over the years! We appreciate you :) - Emily, Head of Support

28 de junho de 2023

Alex is the bomb.com. He assisted with links to articles and by actually going in and making changes.

OLiV Tasting Room
Canadá
Quase 6 anos usando o app
Orbit deixou uma resposta 28 de junho de 2023

I really appreciate you leaving this review, thanks so much! - Emily, Head of Support

Data de edição: 5 de dezembro de 2021

The App works great and I enjoy the features and ability to offer many discounts at once, and the support is amazing, but for me it ends up costing ALOT as you pay $1 every time someone takes up an offer. Can't find another app which does all of these offers are once though, but I'm just not sure paying hundreds of dollars a month is worth it?

Mountain Dreads
Austrália
8 meses usando o app
Orbit deixou uma resposta 3 de dezembro de 2021

Hi there! Our billing is a usage-based pricing model. This means that you’re only paying for the orders using discounts from our app. So while it can be higher in the busier months, you’re never paying for something you don’t use.

For context, we did an analysis of all our users and what they were paying with our previous subscription model, and found that the majority of merchants were paying more on months they had slower sales, like January. We wanted to change to a model that had the merchant’s best interest in mind.

I have sent you an email to chat more in depth about this. I appreciate your feedback! - Emily, Support Lead

26 de abril de 2023

Es una buena aplicación te facilita poder tener varias promociones activas, dandote libertad de elegir los productos o grupos de productos.

Guvier
México
Quase 6 anos usando o app
Orbit deixou uma resposta 26 de abril de 2023

¡Gracias por esta reseña! - Emily, Head of Support

21 de fevereiro de 2023

The app is good , although it can be better . As an example , setting 2 promotion on a product is quite confusing , example setting discount like Buy 1 Free 1 & Buy 2 Free 3 , you can't set the discount with the same method or it will not work .
The customer support is very helpful and fast. A big Thumb-Up for their Customer Support Kay that provide fast and helpful support.

Young Hearts Lingerie Malaysia
Malásia
Mais de 3 anos usando o app
Orbit deixou uma resposta 21 de fevereiro de 2023

Thank you for the feedback, I'll be discussing this with my product team! - Emily, Head of Support

6 de fevereiro de 2023

While the app is not perfect, i do get a very good response from customer service who have been attentive in reply to me and addressing areas of concern. This way, you feel as you get the support required to continue trading. Thank you.

Five Way Cellars
Austrália
Aproximadamente 4 anos usando o app
Orbit deixou uma resposta 7 de fevereiro de 2023

I really appreciate this feedback, thank you for sharing!! - Emily, Head of Support

12 de janeiro de 2023

Good support from customer service team. Very responsive to resolving issue. Thank you for your help!

Simply Organic Beauty
Estados Unidos
Quase 6 anos usando o app
Orbit deixou uma resposta 12 de janeiro de 2023

I'm so glad to hear this, thank you for sharing!! Happy it's been a good experience so far :) - Emily, Head of Support

31 de agosto de 2022

All and all a very solid app. Two things that would be helpful would be the ability to SEARCH for products within the range of offers that one sets up within the app. The second would be the ability to offer more than one discount option on a product. Three of one item, Six Assorted, etc

Bin Ends... Great Wine~Serious Savings
Estados Unidos
Mais de 2 anos usando o app
Orbit deixou uma resposta 1 de setembro de 2022

This is great feedback, I really appreciate you sharing it with us. I've shared it with my product team. Thanks for the review! - Emily, Head of Support

5 de agosto de 2022

We've been using USO for about five years now, about four times per year, specifically for the "free gift with purchase" option. It works pretty well with our theme (we've even switched themes and it still works fine), and it makes it easy on us. I wish that the offer loaded faster on the cart page, as sometimes customers are impatient and click to the checkout too quickly before the free gift has been presented to them. Other than that, it's wonderful. Orbit support is also fast and helpful. Paige helped me within the hour of reporting an issue, and solved it for me immediately. Thanks, Paige!

Calamityware
Estados Unidos
Aproximadamente 2 anos usando o app
Orbit deixou uma resposta 5 de agosto de 2022

Wow, thank you so much for sharing. This might be the best review we've ever received. I really appreciate you taking the time to leave such kind words, and I absolutely will pass this feedback along to Paige! - Emily, Head of Support

16 de junho de 2022

This has been a solid app for me that is good for multiple promotional uses. Good and quick customer service as well!

SWIXXZ
Estados Unidos
8 dias usando o app
Orbit deixou uma resposta 20 de junho de 2022

I'm happy to hear this, thanks for sharing!! - Emily, Support Lead