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It took me a while to get their attention, but once I got it - the support has been very good and constructive.
They worked with me to solve my problem about the discounts not showing up correctly.
Very friendly, fast support. Got what I needed, the app does exactly what it says
I use this app to add volume discounts, spend $X get Y or buy X get Y. The volume discounts work flawlessly and are very easy to set up. The other discount types didn't work perfectly for us out of the box, but the support has been great to work with. It would be nice if we could rearrange the discount hierarchy so we could determine which discounts fired before others. As it stands the volume discounts override all others, and require us to turn them off if we want to run temporary promotions.
The Shopify discount system is very limited. This app helps to provide a more smooth and more promotional sale event experience. It takes time to optimize the UI but the support team is professional and helps us with customization. Highly recommend.
Thank you for the kind words!! I'm so glad our app was able to help improve your sales! - Emily, Head of Support
I am rating this app for support. I am just really starting to use this app and have had a few tech issues. The support team was very responsive and resolved each problem that came up.
Very, very useful sales and bundler app, you can really achieve a lot with the shopify built in discounts and this app. The support team are very responsive and resolved our issue.
Great and responsive support team, really appreciate their prompt response when there is a bug, special thanks to Kay from Pixel Union.
So happy to hear this, I'm glad we were able to get everything sorted out for you. Will be passing this feedback along to Kay, thank you! - Emily, Support Lead
This app has been an important part of our website from very early on. There have been some limitations lately because of Shopify but the team was able to help me work around some features. Thanks to Paige and the team for being responsive!
I use this app to help with monthly promos and love it! I had some coding issues with the app and the team was very quick and helpful with resolving the issue. Would highly recommend! I feel like I have a team of IT with this company which helps me as a small business owner.
Oh I am so glad to hear this! We are definitely here to help you :) Thank you for the review! - Emily, Support Lead