Değerlendirmeler (661)

Toplam puan
4,6
Puan düzeyi başına sayılar
  • Puanların %80 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 1 yıldıza sahip
5 Ağustos 2022

We've been using USO for about five years now, about four times per year, specifically for the "free gift with purchase" option. It works pretty well with our theme (we've even switched themes and it still works fine), and it makes it easy on us. I wish that the offer loaded faster on the cart page, as sometimes customers are impatient and click to the checkout too quickly before the free gift has been presented to them. Other than that, it's wonderful. Orbit support is also fast and helpful. Paige helped me within the hour of reporting an issue, and solved it for me immediately. Thanks, Paige!

Calamityware
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
Orbit yanıt 5 Ağustos 2022

Wow, thank you so much for sharing. This might be the best review we've ever received. I really appreciate you taking the time to leave such kind words, and I absolutely will pass this feedback along to Paige! - Emily, Head of Support

8 Ağustos 2017

Fantastic app. Does just what we need it to and is very simple to use. Support team are also very helpful and quick to respond.

Pearsons Duns
Birleşik Krallık
Uygulamayı kullanma süresi:Neredeyse 2 yıl
24 Şubat 2022

Overall, the app is good. Support is super responsive. There are a few shortfalls that cause our company not to be able to operate optimally and one might need to consider. 1. When giving away a free product with the order, the free product can not simply be added to the cart automatically. The shopper needs to see a popup in the shopping cart/checkout where they need to click add to cart or a skip button. It looks sort of like an add, so I might think as a shopper just to close that window. In addition, that popup does not always show up. The developer recognizes this problem and has no way around either issue. I no longer offer free products with orders, because I received too many emails and phone calls from customers that complained that they didn't get the free gift with the order which is because of these issues. 2. You can not use this product together with one time coupons from Shopify. Sometimes, we like to compensate customers for order issues with a one time coupon. Also, we like to reward customers for some task that perform with a one time coupon and we will not be able to do this with this product. Other than these 2 issues, the product has worked well.

Rhinestone Jewelry Corporation
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 2 yıl
Orbit yanıt 28 Şubat 2022

Thanks so much for this review! I really appreciate you taking the time to share this feedback. I will be discussing it internally with our product team. -Emily, Support Lead

15 Haziran 2021

This app provide many types to create an offers, Also their support is also good and very quick. This offers should also work with cart drawer.

VIP-luggage2021
Hindistan
Uygulamayı kullanma süresi:Neredeyse 2 yıl
14 Eylül 2021

It's almost perfect - the upsell/cross-sell bits are great. The gift with purchase could be so much better though - it's very slow to load on the basket page and would be even better if it could be automatically added to the basket. I did speak to their support team about this and was given a generic response about improving site speed using tools like Google Page Speed.

Neal & Wolf
Birleşik Krallık
Uygulamayı kullanma süresi:1 yıldan fazla
Orbit yanıt 14 Eylül 2021

Thanks for the feedback about the gift offer. I've shared it with my product team, we really appreciate it! - Emily, Support Lead

4 Haziran 2020

This is a powerful app for promotions. I can largely recommend it and customer service is excellent. I would love a free gift with purchase function. Also, reporting could be improved as my store coupons used in conjunction with this app will be overwritten and I am loosing my coupon insights. The minor bugs that prop up when updating a theme, are being fixed quickly by the helpful support team.

Manuka Honey of NZ
Yeni Zelanda
Uygulamayı kullanma süresi:1 yıldan fazla
12 Mayıs 2020

There were some pending issues since installing the app on our site. However, Patrick took the time to source out the problem for us. Really appreciate it! Great app to have if you are looking to offer your customers bundle deals or other ongoing promotions.

Souley Green
Singapur
Uygulamayı kullanma süresi:1 yıldan fazla
19 Kasım 2017

I love that you can do tiered discounts and it is pretty self explanatory. My only wish is that support was more available for those on the West Coast. I did receive support on the weekends which was very helpful!

Della Q
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
31 Ağustos 2021

Had some issues that took a bit of time to resolve (conflicts with certain functionality between the app and our store) - otherwise I would have rated this 5 Stars. James, Patrick and Kay were very patient and helpful. The issues were resolved and the app functions as intended.

KnobDepot
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Orbit yanıt 1 Eylül 2021

Happy to hear things have been resolved! Appreciate you taking the time to leave a review :) - Emily, Support Lead

5 Aralık 2021 tarihinde düzenlendi

The App works great and I enjoy the features and ability to offer many discounts at once, and the support is amazing, but for me it ends up costing ALOT as you pay $1 every time someone takes up an offer. Can't find another app which does all of these offers are once though, but I'm just not sure paying hundreds of dollars a month is worth it?

Mountain Dreads
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Orbit yanıt 3 Aralık 2021

Hi there! Our billing is a usage-based pricing model. This means that you’re only paying for the orders using discounts from our app. So while it can be higher in the busier months, you’re never paying for something you don’t use.

For context, we did an analysis of all our users and what they were paying with our previous subscription model, and found that the majority of merchants were paying more on months they had slower sales, like January. We wanted to change to a model that had the merchant’s best interest in mind.

I have sent you an email to chat more in depth about this. I appreciate your feedback! - Emily, Support Lead