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I needed some help with the translation and editing of some text within the app. It required simple coding, but being a complete beginner myself I asked for support. Rob from Pixel Union was great. Helped me step by step on how to edit the code and even offered to do it himself! Amazing customer service, couldn't be happier!
I don't usually feel inclined to provide a review for a software product. Most of them fall short of my expectations. As a software engineer with over 40 years experience, I view software more critically than most.
SHORT REVIEW:
This product simply works. It is easy to use and provides a beautiful result to the shopper, easily customizable to match your theme. It will handle any kind of offer you might want to make, unless you are attempting something incredibly complex. If you need something that handles a variety of offer types - limited to a product, collection, multiple collections or the entire store - I can't recommend this app strongly enough. And as a bonus, it also provides up-sell and cross-sell.
LONG REVIEW:
I started looking for a quantity price break app and chose what looked like a good option. After getting it set up, I was ready to test it with TeeLaunch. (My store is currently all TeeLaunch - product imprints). Before trying it I contacted TeeLaunch to let them know what I was about to test and they said that app is not compatible with them.
I found out that any app that adds variants or changes variant names or SKUs will be incompatible with TeeLaunch. The app I had chosen creates a new variant for every existing variant and price point in the tier. Besides being incompatible with Teelaunch this meant that each time I added a product that I wanted to include in a tiered price break, I had to manually disable then re-enable the discount in order to get the new product included.
So I went through the app store and emailed all 4 or 5 providers of apps that might provide quantity price breaks. I explained the restrictions imposed by Teelaunch and SuppleApps is the only provider who responded. And they responded quickly.
The first App I tried had a separate app for Upsells. It worked OK but I liked the upsell implementation in this app better.
So, for one reasonable price you get 2 products that other providers sell separately. You get an easier to use, more intuitive setup. And you get a beautiful result for your shopper.
SUMMARY:
I took the time to write this up because it is rare that I encounter a software product that I feel has been as well-implemented as I would have designed myself. These guys nailed it and deserve the praise. They will be my first choice for any other apps I need.
All the offers in 1 app, with reasonable pricing. I have some difficulties but support help me solve it. Recommend this app to everyone!
Great app, great customer service! They reach out to you very fast, responsive and helpful. Highly recommend.
Thanks so much for sharing! - Emily, Support Lead
Thanks for all the support guys, the app is integrated seamlessly and looks really great An manually sync to catalogue button would be nice as this doesn't always pick up new products but the offers work well and they are easy to make
Excellent support! The team are very responsive and customised our cart for us.
This app is all i was looking for ! Straightforward and easy to use, this application will help skyrocket your sales.
Plus, the customer support was amazing. They fixed an issue in 12 hours by editing directly the code of my website.
Well done guys.
oxy-shop.com
AMAZING support. I had a formatting complication with our cart page working with the adjusted bundled pricing via mobile and they were eager to help. It's a huge perk to have developers who care about the implementation. I highly recommend!
I've used a lot of apps for myself and for client's websites.
Special Offers is one that I have installed on almost all websites.
The promotions you can do with this app bring back a lot of sales.
And they usually take about 3-5 minutes to activate.
A few clicks and one entire collection can offer bundle deals.
Three more clicks and you are giving away 15% on a specific product variant.
There are a lot of options but all focused on easy promotions.
Installation is usually quite easy too (unlike some other promo apps out there).
We did come up with one hiccup on a new theme that came out and one email to the support team and 12hs later it was all setup and working properly.
Highly recommended for the price!
This app has been great for us! Our average spend has gone up and our customers are giving us great feedback. We had our best month yet! The support is super fast and very friendly.