整体评分
4.6
每个评分等级的数量
  • 80% 的评分是 5 星
  • 8% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 8% 的评分是 1 星
2023年9月1日

Needed some help getting my apps up and running together and the customer assistance by Alex was next-level! Happy I chose Orbit apps for my website!

1up Racing Official Store
美国
3天 人在使用应用
Orbit已回复 2023年9月5日

I'm glad to hear you've had such a positive experience! Will be sharing this feedback with Alex as well :) - Emily, Head of Support

2023年6月19日

¡Estoy encantado de compartir mi experiencia con esta increíble aplicación y su equipo de soporte! Desde el primer contacto, me han sorprendido gratamente con su eficiencia y atención personalizada.

Waterloon®
西班牙
20天 人在使用应用
Orbit已回复 2023年6月21日

¡Gracias! - Emily, Head of Support

2022年12月6日

If I have any questions on the app for campaigns running, Alex is always responding within 1-2 minutes. Great team to work with and recommend the app as it offers many options.

Jim Shore
美国
6年多 人在使用应用
Orbit已回复 2022年12月8日

Thanks so much for your review, I really appreciate it!! - Emily, Head of Support

2023年4月17日

Excellent customer service, they fixed an issue with the sales badge appearing overtop of the product image and it looks perfect now. Thank you!!

First Lady Wigs
加拿大
接近6年 人在使用应用
Orbit已回复 2023年4月17日

I'm really glad to hear you had such a great experience! Thanks for sharing :) - Emily, Head of Support

2022年11月10日

L'incontournable pour toutes formes de rabais sur notre plateforme ! Facile à utiliser et support rapide.

Perlimpinpin
加拿大
接近5年 人在使用应用
Orbit已回复 2022年11月10日

Merci pour le partage! - Emily, Head of Support

2023年5月2日

A-mazing, I was stunned with a smashing response from these guys. I asked if it was possible to modify my pop ups and text, and rather than send me to some help page, they actually offered to do it for me right away.
As a result I have a better performing offers and pop ups, my team and customers are much happier with the whole set up.
Fabulous, they are probably stuck with this customer for life now , thank you to the guys in app support, you put Amazon to shame!

Chia Charge
英国
大约4年 人在使用应用
Orbit已回复 2023年5月2日

Thank you so much for this glowing review! Wow! I appreciate your support :) - Emily, Head of Support

编辑时间:2023年5月3日

This app has helped us immensely in terms of extra revenue, by allowing us to bundle our products and apply discounts to the bundles. The support is always very fast and helpful. We recently changed themes which resulted in some small glitches (not Orbit's fault) but the team at Orbit (Jack, Paige and Kay) have always been super helpful and resolved the issue promptly. Highly recommended app with superb support.

Woodstock Laundry SA
南非
接近4年 人在使用应用
Orbit已回复 2023年2月6日

I'm so glad to hear this!! Thank you so much for sharing with us :) - Emily, Head of Support

2022年12月12日

Great support and the free gift option increases sales so much! Very easy to set up!! It is a great way to get people to increase their cart:)

Ideal Wellness Clinic
加拿大
3年多 人在使用应用
Orbit已回复 2022年12月12日

I'm glad to hear it's been working so well for you! Thanks for sharing!! - Emily, Head of Support

2022年9月27日

The Shopify discount system is very limited. This app helps to provide a more smooth and more promotional sale event experience. It takes time to optimize the UI but the support team is professional and helps us with customization. Highly recommend.

Ling's Moment
香港特别行政区
2年多 人在使用应用
Orbit已回复 2022年9月28日

Thank you for the kind words!! I'm so glad our app was able to help improve your sales! - Emily, Head of Support

2022年12月13日

Kay assisted me regarding my alignment issue and I must say he truly is a professional, and the way he handles the situation is really good. I really love how customer support is there to support small business owners in order to make things easier for us.

Showcase
马来西亚
2年多 人在使用应用
Orbit已回复 2022年12月14日

Thank you for the kind words! It means a lot to hear you value our support <3 - Emily, Head of Support