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Fantastic app! It does exactly what it promises and Supple Apps customer service is friendly & efficient! Can totally recommend this app!
Easy to set up, easy to use and the support team very helpful!
Great App, Kay from customer service was fantastic in helping sort out an issue we were having on the cart page.
Thank you so much for sharing! - Emily, Head of Support
Excellent customer service, they fixed an issue with the sales badge appearing overtop of the product image and it looks perfect now. Thank you!!
I'm really glad to hear you had such a great experience! Thanks for sharing :) - Emily, Head of Support
12-08-2022 Really impressed with the support team, they are quick to respond and they helped to resolve my queries within a couple of days. Recommend this app
24-06-2024 Two years on, we are still using this app. The team at Orbit are very friendly and efficient in supporting us, nothing is too hard for them. Highly recommend this app.
Thank you for the review!! - Emily, Head of Support
Excellent customer service when we ran into an issue with discounts being transferred to Paypal when customers chose that option to check out. Highly recommend!
Thank you so much for your fast response and resolution to my problem with the discount badge. Appreciate the help
A very versatile app, allowing you to create all kind of discounts you'd like for your store! I can't think of a better app to use because it allows me to apply any conditions I want for my customers. My favorite part, however, is the customer support - AMAZING customer support who are always there to help: They never left a question unanswered and I know I can rely on them, which is something I never experienced in any app/platform before. Sometimes it may take working your way around Shopify's default discount system to get exactly what you want, for me Paige from customer support has always made this possible (Thank you so much Paige!).
WOW this is such a nice review, thank you so much for your kind words! I'm so happy to hear this! - Emily, Support Lead
Kay is so easy to talk with and responded swiftly that's why the issue got resolved right away. This is my first time reaching out to them and I'd say awesome customer service! Thanks, Kay!
I'm so glad to hear you've had such a great experience working with Kay! Thanks for sharing :) - Emily, Head of Support
We have been using this app for about 2 years to offer our customers tiered multi-item discounts (buy 2 items get a discount, buy 3 items get a bigger discount, etc). This functionality has been valuable for our growth and is an important component of our customer experience. Over time issues have popped-up as we deal with Shopify limitations (e.g. only one discount code can be applied) and as we implement other apps that at times may conflict with the USO app (technically or logically) but the support from James and others has always been awesome and the issues always resolved. We foresee this app as being part of our infrastructure for the long term.