评论 (661)

整体评分
4.6
每个评分等级的数量
  • 80% 的评分是 5 星
  • 8% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 8% 的评分是 1 星
2023年4月17日

Excellent customer service, they fixed an issue with the sales badge appearing overtop of the product image and it looks perfect now. Thank you!!

First Lady Wigs
加拿大
接近6年 人在使用应用
Orbit已回复 2023年4月17日

I'm really glad to hear you had such a great experience! Thanks for sharing :) - Emily, Head of Support

编辑时间:2024年6月23日

12-08-2022 Really impressed with the support team, they are quick to respond and they helped to resolve my queries within a couple of days. Recommend this app

24-06-2024 Two years on, we are still using this app. The team at Orbit are very friendly and efficient in supporting us, nothing is too hard for them. Highly recommend this app.

CPAP Direct
澳大利亚
接近6年 人在使用应用
Orbit已回复 2022年8月12日

Thank you for the review!! - Emily, Head of Support

2018年12月15日

Excellent customer service when we ran into an issue with discounts being transferred to Paypal when customers chose that option to check out. Highly recommend!

Idlehour Boutique
美国
接近6年 人在使用应用
编辑时间:2022年10月10日

Thank you so much for your fast response and resolution to my problem with the discount badge. Appreciate the help

Lamingtonnz
新西兰
5年多 人在使用应用
2021年12月13日

A very versatile app, allowing you to create all kind of discounts you'd like for your store! I can't think of a better app to use because it allows me to apply any conditions I want for my customers. My favorite part, however, is the customer support - AMAZING customer support who are always there to help: They never left a question unanswered and I know I can rely on them, which is something I never experienced in any app/platform before. Sometimes it may take working your way around Shopify's default discount system to get exactly what you want, for me Paige from customer support has always made this possible (Thank you so much Paige!).

Red Cherry Lashes
美国
5年多 人在使用应用
Orbit已回复 2021年12月14日

WOW this is such a nice review, thank you so much for your kind words! I'm so happy to hear this! - Emily, Support Lead

2023年6月14日

Kay is so easy to talk with and responded swiftly that's why the issue got resolved right away. This is my first time reaching out to them and I'd say awesome customer service! Thanks, Kay!

King and Fifth Supply Co.
美国
5年多 人在使用应用
Orbit已回复 2023年6月14日

I'm so glad to hear you've had such a great experience working with Kay! Thanks for sharing :) - Emily, Head of Support

编辑时间:2021年2月24日

We have been using this app for about 2 years to offer our customers tiered multi-item discounts (buy 2 items get a discount, buy 3 items get a bigger discount, etc). This functionality has been valuable for our growth and is an important component of our customer experience. Over time issues have popped-up as we deal with Shopify limitations (e.g. only one discount code can be applied) and as we implement other apps that at times may conflict with the USO app (technically or logically) but the support from James and others has always been awesome and the issues always resolved. We foresee this app as being part of our infrastructure for the long term.

Ivory Lane Boutique Inc.
加拿大
5年多 人在使用应用
编辑时间:2020年7月6日

We use this for all of our stores anytime we need to set up a specific type of offer. It's very easy to use and we love it.

Absolute Merch
美国
5年多 人在使用应用
2020年4月1日

Had an issue and they resolved the problem for me quickly and efficiently. Great app! So many fantastic features!

Bleu Chic Boutique
美国
5年多 人在使用应用
2022年2月4日

Excellent program for providing promotional offers in various ways. We extensively use this program to provide incentives and give additional value to our customers beyond a simple discount.

Goldspot Pens
美国
5年多 人在使用应用
Orbit已回复 2022年2月4日

I'm glad to hear you've had such a great experience, thanks for sharing! - Emily, Support Lead