评论 (665)

整体评分
4.6
每个评分等级的数量
  • 80% 的评分是 5 星
  • 8% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 8% 的评分是 1 星
2020年6月19日

I'm testing the app, but I can tell you that the support is very great! they help me to resolve a problem in a few minutes

SISOS
意大利
大约1个月 人在使用应用
2021年7月21日

Very poor after-sale service, didn't help me solve the problem, no one responded to the email. Definitely not recommended for installation

kokorosastudio.com
中国
大约1个月 人在使用应用
Orbit已回复 2021年7月21日

Hi there! We have sent you a few responses, most recently with an update about your issue. Please check your inbox and respond to us ASAP! Thank you :)

2020年10月3日

All I get when I try to use this app is a blank screen with a message, "internal server error". COMPLETELY USELESS!!!!!

Bricks & Minifigs - Pearland
美国
大约1个月 人在使用应用
2019年4月19日

Como puedo editar el texto situado en la pagina de carrito ??? por el momento todo bien menos eso, aun estoy en el periodo de prueba

El Sitio La Tienda
西班牙
29天 人在使用应用
2020年5月25日

i already delete the app and delete my last sales i keep not receiving my sales , can you please help me recover my last sales can you fixed it manually ! before i can use it again!

Mznn
菲律宾
25天 人在使用应用
Orbit已回复 2020年5月25日

Hi! This sounds like a platform-related issue, as all payouts from sales come directly from Shopify. We've sent you an email with more information, please have a look and respond when you get a chance. Thank you!

2019年9月29日

Many issues with the discount and support was slow, received a reply saying app is not compatible with other apps.

Young Hearts Lingerie
新加坡
23天 人在使用应用
Orbit已回复 2019年10月15日

Hi there! We're sorry to hear you were having difficulties setting up the app. We do our best to ensure the app's compatibility with all stores, however, there can sometimes be incompatibilities with other apps in the marketplace. We really appreciate your patience during our busiest season!

编辑时间:2018年6月28日

Updated to 4 stars after working with Emily from Supple. She has been extremely helpful and understanding of the issues that we have had. We were able to fix our store to use Paypal with the app (note that the PayPal button will need to be removed from the cart screen, but PayPal will still work as a payment option at checkout. We are having another sale this weekend and intend to use the app again. If things run smoothly, I will upgrade our review to 5 stars.

I am pretty disappointed with this app. The options for discounts are amazing, but in order for the app to work properly you have to remove PayPal Express checkout from your store (per Declan in customer support). This is not something that we can live with and it is not something that we were informed about prior to installing the app. Also, customer service is very slow. Many apps that we use have staff on hand at night and on the weekend to help with issues. Our discounts were not working for a Sunday only sale and it took 48 hours (plus 3 emails) to get any response at all. I am so disappointed because I thought this app was the solution we needed - but it was only a waste of time and an embarrassment to us for many customers that could not get our discount to work.

Curved And Dangerous
美国
22天 人在使用应用
2019年12月10日

First off, the fact that we even need to install all these stupid "apps" to do what Shopify should do "out of the box" is beyond me. It is the single most frustrating and enraging part of dealing with our online commerce work today.

That being said. We were hoping this App would do what we needed. Which is to provide a "Buy X, Get Y" type of option. It did provide some of that functionality. However, the App will sporadically not work--some people get the discount correctly. Others, seemingly random, will not get the discount at all. This causes us to have to manually adjust the cart & perform a refund for those customers that do complete the purchase--many will just abandon their carts. Also, when doing a "Buy X, Get Y" at a discount or free, the customer can put items into the cart to qualify for the discount. Then, removing qualifying items from the cart DOES NOT remove the bonus or free items. This is a flaw that needs to be corrected as well. Until these issues are fixed, we will not use, and cannot recommend, this App.

Believe.Dream.Imagine.
美国
30天 人在使用应用
2023年5月10日

Amazing customer service and support from the team at Orbit, once again. (Thanks Kay!). Still in the setup process, but very happy with everything so far.

Au Naturale Cosmetics
美国
1天 人在使用应用
Orbit已回复 2023年5月10日

So glad to hear you've been having a great experience, thanks for sharing! - Emily, Head of Support

2018年2月25日

I like the app but the layout is not professional and $20 is way too much, Other apps that have much better services and convert more charge way less

Cute Planet
美国
19天 人在使用应用