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This app is so wonderful! It's easy to use and customize to your theme. We've been using it for awhile now and have had really great results (increased aov in particular!). I highly recommend trying it out.
Thanks so much for your review! I'm glad to hear you had such a great experience :) - Emily, Support Lead
I reviewed, downloaded and tested a bunch of apps in this space and Ultimate Special Offers was clearly the easiest to understand and create offers. Happy to recommend these guys. They are great. A+
We've been using USO for about five years now, about four times per year, specifically for the "free gift with purchase" option. It works pretty well with our theme (we've even switched themes and it still works fine), and it makes it easy on us. I wish that the offer loaded faster on the cart page, as sometimes customers are impatient and click to the checkout too quickly before the free gift has been presented to them. Other than that, it's wonderful. Orbit support is also fast and helpful. Paige helped me within the hour of reporting an issue, and solved it for me immediately. Thanks, Paige!
Wow, thank you so much for sharing. This might be the best review we've ever received. I really appreciate you taking the time to leave such kind words, and I absolutely will pass this feedback along to Paige! - Emily, Head of Support
This app is fantastic! Multiple options to promote product and fast, professional and courteous tech support! Love it!
04/05/21
I like to add an additional comment to once again give a 5-STARS feedback for the BOGO feature and for the prompt tech support upon my asking of multiple questions...
Thank you!
Terrible customer service. Will not respond to messages. The one time they responded, they asked for access to my store, which I gave them, but they have yet to do anything. They did not even accept the permission notification that I sent. Not happy at all with the service.
Hi Michael, I'm wondering if you saw my email from yesterday? The issue you're experiencing is due to an app incompatibility with the app Boost AI. I included more detail regarding the incompatibility and how to proceed in an email I sent at 12:41pm yesterday, July 19th. Please have a look and let us know if you have any other questions. - Emily
Best app ever! So easy to use and it has so many capabilities, I have been using it for about 3 months and love it. Basically you have like 5 apps in just one!
The customer service is also amazing, I needed to get some customization done and they did it right away.
It works awesome as I needed special discounts for specific customers groups and I can also have special offers through the store and promotions like "buy X get X".
The only thing to be aware is that because it generates internal 'discount codes' you can not use it together with your shopify discounts codes. But this is not an app thing is just shopify does not allow you to use more than one coupon at a time.
I used the app to help set up a gift with purchase promo! James was extremely helpful in meeting all of our needs and helping customize our offer exactly how we wanted it! Would definitely recommend using.
Had an issue with Ultimate Special offer deals not loading fast on desktop, and not at all on mobile. Jack and his team assisted in making some tweaks to our theme (the team has made a duplicate of your current live theme named '[Orbit] Copy of Main Warehouse Theme'. On this theme, they have hidden the AJAX cart 'checkout' button and the product pricing. This will allow you to continue to use the AJAX mini cart if you prefer). This is going to save me a lot of time. Thank you for going out of your way.
Great app! Very quick responses and prompt solutions.
Would definitely recommend this app for additional offers
Thanks so much for this review! We appreciate it :) - Emily, Head of Support
Not only does the app work as intended but Rob and the team at Pixel Union went way above and beyond to resolve an issue that my shop had with a conflicting apps code. I would highly recommend this app for your store for both excellent functionality and excellent customer service. Thank you team for all your hard work and dedication!!