Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent discounts and promotions, user-friendly interface, and seamless integration. They value its variety of promotional tools, reliability, and customization options. The app's ability to handle multiple discounts and bundle offers is also praised. The customer support team is noted for their quick and efficient responses, including providing visuals for clarity. Merchants recommend this app for its potential to boost sales and enhance customer experience.

November 21, 2023

USO has been a great app to use with our store over the years. It's helped us offer consistent discounts for customers, and more importantly, the support team has been very helpful. They were quick to respond and made sure we were satisfied with the solution.

Pinetree Garden Seeds
United States
Over 4 years using the app
Orbit replied November 27, 2023

Thanks for being such a loyal customer over the years! We appreciate you :) - Emily, Head of Support

June 28, 2023

Alex is the bomb.com. He assisted with links to articles and by actually going in and making changes.

OLiV Tasting Room
Canada
Almost 6 years using the app
Orbit replied June 28, 2023

I really appreciate you leaving this review, thanks so much! - Emily, Head of Support

April 26, 2023

Es una buena aplicación te facilita poder tener varias promociones activas, dandote libertad de elegir los productos o grupos de productos.

Guvier
Mexico
Almost 6 years using the app
Orbit replied April 26, 2023

¡Gracias por esta reseña! - Emily, Head of Support

January 12, 2023

Good support from customer service team. Very responsive to resolving issue. Thank you for your help!

Simply Organic Beauty
United States
Almost 6 years using the app
Orbit replied January 12, 2023

I'm so glad to hear this, thank you for sharing!! Happy it's been a good experience so far :) - Emily, Head of Support

August 26, 2022

5 étoiles pour le support. Réactif, top !
4 étoiles pour l'application. Ne pas passer par le panier, court-circuite les offres qui ne sont pas appliquées si l'on clique directement sur Payer. Bug à voir !

La Licorne de Victorine | Vegan Select Store à Bayonne
France
Over 5 years using the app
Orbit replied August 26, 2022

Merci pour l'avis, et les retours! - Emily, Head of Support

February 6, 2023

While the app is not perfect, i do get a very good response from customer service who have been attentive in reply to me and addressing areas of concern. This way, you feel as you get the support required to continue trading. Thank you.

Five Way Cellars
Australia
About 4 years using the app
Orbit replied February 7, 2023

I really appreciate this feedback, thank you for sharing!! - Emily, Head of Support

March 3, 2022

REALLY great service - quick + they got to the bottom of our issue. Rarely do reviews but after they fixed our issue - felt looked after by a real person which isn't always the case with an app you sign up for.

Three Spirit UK
United Kingdom
About 4 years using the app
Orbit replied March 9, 2022

I really appreciate you taking the time to leave a review!! Thanks :) - Emily, Support Lead

February 21, 2023

The app is good , although it can be better . As an example , setting 2 promotion on a product is quite confusing , example setting discount like Buy 1 Free 1 & Buy 2 Free 3 , you can't set the discount with the same method or it will not work .
The customer support is very helpful and fast. A big Thumb-Up for their Customer Support Kay that provide fast and helpful support.

Young Hearts Lingerie Malaysia
Malaysia
Over 3 years using the app
Orbit replied February 21, 2023

Thank you for the feedback, I'll be discussing this with my product team! - Emily, Head of Support

Edited March 25, 2021

Pixel Union support was responsive and resolved our issue quickly. Currently using the BOGO feature.

passion resources
United States
About 3 years using the app
December 7, 2021

Customer Service (James this time) is really quick and helpful. The app is easy to use and we can find a solution to any challenge that might arise. Only downside is using a Shopify Code and USO at the same time.

Pangea
United States
About 3 years using the app
Orbit replied December 8, 2021

Thank you so much for this review! We are a bit bound by Shopify limitations when it comes to combining discount codes, but I really appreciate this feedback and will be passing it along to my team. - Emily, Support Lead