Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

December 12, 2022

Great support and the free gift option increases sales so much! Very easy to set up!! It is a great way to get people to increase their cart:)

Ideal Wellness Clinic
Canada
Over 3 years using the app
Orbit replied December 12, 2022

I'm glad to hear it's been working so well for you! Thanks for sharing!! - Emily, Head of Support

Edited April 5, 2021

This app is fantastic! Multiple options to promote product and fast, professional and courteous tech support! Love it!
04/05/21
I like to add an additional comment to once again give a 5-STARS feedback for the BOGO feature and for the prompt tech support upon my asking of multiple questions...
Thank you!

Artistica.com
United States
Over 3 years using the app
February 5, 2019

Best app ever! So easy to use and it has so many capabilities, I have been using it for about 3 months and love it. Basically you have like 5 apps in just one!
The customer service is also amazing, I needed to get some customization done and they did it right away.
It works awesome as I needed special discounts for specific customers groups and I can also have special offers through the store and promotions like "buy X get X".
The only thing to be aware is that because it generates internal 'discount codes' you can not use it together with your shopify discounts codes. But this is not an app thing is just shopify does not allow you to use more than one coupon at a time.

Papers & Beyond
Canada
Over 3 years using the app
August 7, 2020

I used the app to help set up a gift with purchase promo! James was extremely helpful in meeting all of our needs and helping customize our offer exactly how we wanted it! Would definitely recommend using.

Dippin' Daisy's Swimwear
United States
Over 3 years using the app
Edited May 29, 2022

Had an issue with Ultimate Special offer deals not loading fast on desktop, and not at all on mobile. Jack and his team assisted in making some tweaks to our theme (the team has made a duplicate of your current live theme named '[Orbit] Copy of Main Warehouse Theme'. On this theme, they have hidden the AJAX cart 'checkout' button and the product pricing. This will allow you to continue to use the AJAX mini cart if you prefer). This is going to save me a lot of time. Thank you for going out of your way.

Mopani Pharmacy
South Africa
Over 3 years using the app
June 2, 2023

Great app! Very quick responses and prompt solutions.

Would definitely recommend this app for additional offers

Paul Penders
India
About 1 month using the app
Orbit replied June 5, 2023

Thanks so much for this review! We appreciate it :) - Emily, Head of Support

November 8, 2019

Not only does the app work as intended but Rob and the team at Pixel Union went way above and beyond to resolve an issue that my shop had with a conflicting apps code. I would highly recommend this app for your store for both excellent functionality and excellent customer service. Thank you team for all your hard work and dedication!!

Ultimate Tattoo Supply
United States
About 3 years using the app
May 27, 2020

Great help when it was needed and fab app for all the discounts we want to offer our customers. Thanks James for sorting out the little glitch so quickly :)

Live in the Light
United Kingdom
About 3 years using the app
November 30, 2015

Highly recommend this app and developer! They tailored the app to meet the needs of our bottle return program. Not only were they super responsive but they were a pleasure to work with. Anyone using Shopify (particularly the POS) should give this app and team a try...you won't be disappointed!

Buda Juice
United States
About 3 years using the app
Edited May 18, 2020

This App is quite god. It's managed to cover ever need I've required in terms of offers and if you speak to their crew they are SUPER helpful, videos and screenshots to walk you through whatever confusion or specific thing you are trying to accomplish.

The App itself is pretty straight forward and they have simplified 8 of the main sales offers for easy to use shortcuts.

Thank you Pixel Union for you Ultimate Special Offers App. It works just as intended and the Customer Care/Service was exceptional as well as patient.

Sales Manager
Biogenetix.com

Biogenetix
United States
About 3 years using the app