Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

September 27, 2022

The Shopify discount system is very limited. This app helps to provide a more smooth and more promotional sale event experience. It takes time to optimize the UI but the support team is professional and helps us with customization. Highly recommend.

Ling's Moment
Hong Kong SAR
Over 2 years using the app
Orbit replied September 28, 2022

Thank you for the kind words!! I'm so glad our app was able to help improve your sales! - Emily, Head of Support

August 18, 2020

I am rating this app for support. I am just really starting to use this app and have had a few tech issues. The support team was very responsive and resolved each problem that came up.

Steel Pony
United States
Over 2 years using the app
January 21, 2021

Very, very useful sales and bundler app, you can really achieve a lot with the shopify built in discounts and this app. The support team are very responsive and resolved our issue.

Vaporony
United Kingdom
Over 2 years using the app
November 25, 2021

Great and responsive support team, really appreciate their prompt response when there is a bug, special thanks to Kay from Pixel Union.

Andatech Distribution
Australia
Over 2 years using the app
Orbit replied November 26, 2021

So happy to hear this, I'm glad we were able to get everything sorted out for you. Will be passing this feedback along to Kay, thank you! - Emily, Support Lead

August 19, 2020

This app has been an important part of our website from very early on. There have been some limitations lately because of Shopify but the team was able to help me work around some features. Thanks to Paige and the team for being responsive!

Art Nebula
Philippines
Over 2 years using the app
November 3, 2021

I use this app to help with monthly promos and love it! I had some coding issues with the app and the team was very quick and helpful with resolving the issue. Would highly recommend! I feel like I have a team of IT with this company which helps me as a small business owner.

Pampas Gal
Canada
Over 2 years using the app
Orbit replied November 3, 2021

Oh I am so glad to hear this! We are definitely here to help you :) Thank you for the review! - Emily, Support Lead

May 30, 2024

回答問題非常快速!

Sexy in Shape
Taiwan
2 days using the app
Orbit replied June 12, 2024

Big thanks for your review!
- Will, Head of Development

January 8, 2019

Great app! Was easy to install and settings were flexible to our needs. Using this primarily for a spend/get promotion and upsell/cross sell pop up. Looking forward to exploring the "sign up for access" settings as well.

Ultracor
United States
Over 2 years using the app
March 18, 2022

very good app for discounting. I was having issue, and the developer resolved it quickly. Great experience!

Thirty48
United States
Over 2 years using the app
Orbit replied March 21, 2022

I'm glad to hear you had such a positive experience! Thanks for sharing :) - Emily, Support Lead

May 25, 2022

Easy to use platform with simple and noticeable promos. This app allows lots of different promos unlike other apps I found that just offer one promo per app purchase. Also I've received quick and friendly support from Jack.

Calyan Wax Co.
United States
Over 2 years using the app
Orbit replied May 25, 2022

Wow thanks for sharing! I'm glad it worked out so well for you :) - Emily, Support Lead